Thomas & Mack Center — Attraction in Paradise

We went to the Thomas and Mack for Covid 19 testing. 1.) It was up a long haul stairway of which we could not hold the rails required for safety. No one was sanititizing them and numerous people were using them . Also the moving stair escalator for disable persons was not working forcing people to have others haul them up. So no access for the disabled. 2.) Orders were given to not have large gatherings. Especially indoors. Numerous people were in line. for long periods of time. 3.) No prior set up to complete paperwork before the end of the line. It could have gone faster if that was done earlier in the line. 4.) The cattle like rails that kept the wrap around lines seperated were not cleaned one time while we were there. Also most of the bottom base feet had been installed / spot welded? Upside down leaving an obvious OSHA safety hazard due to the ridged rails on the top that should be flipped so the slits on the sides would be faced down on the floor instead of up where trip and falls or falls upon would not cut a knee or hand or other area. They also were randomly setup where tripping was likely.

5.) Most importantly all of this could have been done in a driveup in your car line . Outside where the stairs would not be a challenge for the disabled or putting people at risk from ventalation systems . Now I believe that much of the Thomas and Mack was exposed to possible virus infection. Stacked boxes of printed materials, forms and other hand outs were in the exit stairwell along with an open security office. With people working in there. At no time did I see any cleaning of areas except the tables that the swabs were placed on. No handwashing stations only sanitizer as you were by the monitors for températures and at the paperwork desk with a military person typing in the info. At the desk the plexiglass shields were two seperate shields. PVC stands the held the plexiglass but made a gap the entire height of the shield that positioned that gap right in the center where the air flow would pass directly to the person seated at the desk negating any protection the shield was to give them and rendering the shield useless. Also as you stand facing the desk person you realize that a taller person would not be within the shield height and put the desk person in additional risk . I realized that the point of the guidelines were not in practice. That it would take that entire area to be sanitized often and completely daily . I know it was not due to the trash that was on the counter areas the spills that remained . The grime that was on the trash cans and other areas that hands had been dirty and placed on. The wrap around lines negated the 6 foot minimum distancing by being next to another x 3 lines running parellel. Inside the line two spaces were placed. In some areas but they did not allow for 6 feet from the line next to it. All and all I did not feel safe. I did not feel that risk was taken seriously. It was like a rally event of mass people winding thru a dirty place putting people who came for a test and the people involved in the testing at risk greater then if it was thought thru properly. The virus is known to last for various time period depending on the materials it lands on . It can be floating in the air and can be projectiled by force of the large fan that was placed at the first part of the lines that insured that the air would reach everyone in the lines. Possibly sending infection to all during the long wait to be tested. I see why this has grown to the pandemic it is. By shear lack of " mindfulness" (to use a term for not thinking how your actions effect you and others. A trendy word that is not met with concern or action to be a better person in the full intention of the trending word). I would give this arrangement for testing an "F". With a warning" Do...

Not enough handicap parking. They should verify that the individual assigned to the handicap placard is actually present. My mother is wheelchair chair bound, unable to transfer alone and has a ramp accessible van to go anywhere. She is not independent in any way shape or form. My father can not just drop her off because she falls out of her chair when left alone. Many people park and walk from their cars. Handicap placards have a picture of the individual it is assigned to on the handicap tag. Checking to verify ID helps to avoid abuse of handicap tags. I have heard of people using their families tags to get good parking. For people who are disabled it's not the good parking we need. It's the extra space on the side of the space for wheelchairs and ramps. It's the ramps instead of curbs in the parking lot. ADA compliance should require these spaces to be used appropriately when there are large crowds. Going anywhere with these kinds of needs is difficult. We sat seperate from my family to avoid taking seats other handicap people would need. I just wish everyone was thoughtful about what...

Me and my parents attended the monster jam show last night. The excalater was not working so I went to the box office for information for accessible entrance. The lady at the window told me that my disabled have to take the stairs. The lady said they don't look disabled and disabled people are in wheelchairs. The lady then asked me if my parents have paperwork stating that they are disabled. I told her yes absolutely they both have paperwork and why are you questioning me about my parents disability that is against the law. The lady also said this event is normally for kids not elderly people I was completely speechless. I wasn't able to get her name because she was basically laying on the counter she was a short African American lady up in age I will be reaching out to upper management because what we experienced is not and will never be tolerated. We ended up taking the elevator because another staff member with security pointed us in the right direction and apologized for that ladies behavior. This lady clearly needs more training and knowledge about people with...