Jack in the Box — Restaurant in Nevada

I ordered a Double Bonus Jack no lettuce and no bun due to food allergies. I received both lettuce and a bun for my burger. I also ordered a large regular french fries and halfsie fries. My fries were beyond old and cold when my door dasher finally arrived with my order. I called this location and spoke with the shift manager. He wasn't at all serious about my order issue or me having food allergies. His words were I might have seen your order and overlooked how it was supposed to be made. I've been in customer service for over 25 years. This is unacceptable and I will never order from this location ever again. Jack In The Box needs to do a better job of who they hire and promote. Sadly this is the world we live in where 3% of the population of billions of people care. While the other 97% could care less about people. Trust me if I owned any company especially a restaurant I would only have employees who are welcoming, kind, honest, hardworking, caring, concerned, and do whatever they can to satisfy each customer we serve on a daily basis. I know we are imperfect people full of mistakes and terrible choices I will always be understanding of that. I take my food allergies serious, because I have had near death...

With so many negative comments, I being the Manager, would take action on what is happening, unfortunately it is a place where many of us like to go, but we go through unpleasantries that we stop going through and being able to buy something from them, completely very poor customer service, even a lot of disrespect several months ago. I went with my family, my children to make a purchase where one of the salespeople did not have the patience to be able to understand my oldest son's English, and the moment came that he offended me to which I even called the police, unfortunately I could not wait for the police to arrive, since my baby was very mad, because it was late at night around 11 at night and I went to buy somewhere else with better customer service, take action with your employees, Mr. Manager, for all the negative comments you have you should. I will not buy anymore there, they lost one more client of those that they will continue to lose. God bless you and that employee who only God knows how disrespectful she was with me, it is not worth apologizing but taking action on the matter. For the first time in my life, I have been treated so badly and insultingly in this place. For me, it is...

Today 8-13-18 at 11:30pm me and my African-American friends decided to go to Jack in the box on 4866 South Maryland St. in Las Vegas Nevada the customer service was very rude when we walked in no one acknowledged that we were there nor did they say wait one moment and we will be with you. We waited in line for 10 minutes there were people behind us also in line . The lady looked at us rolled her eyes and walked to the back which was very rude we decided to walk out. When I look back I noticed that she decided to help the Hispanic guy behind us which they all were Hispanic employees that work there and I thought that it was very racist of them not to help us and these are people you should not want to represent your business. I tried to contact the corporate office website and it does not even allow you to fill out all the necessary fields to make a complaint. I will never do business with this...