Jamba — Restaurant in Nevada

I love this location!! Reason is because it's close to my house and at the same time I love the staff and they have a drive-thru!! A while back ago I had a really bad experience. I went through drive-thru and I order a large smoothie. When I get to the front to pay an employee asked the employer who was charging me what did I order and what size. She said a large and what made me even upset was the fact that he yelled out large and say why would they order a large!! Now think in mind that at that time I was really obese so hearing somebody say that really affected me because I started feeling self conscience. Don't get me wrong, I did started losing weight but this was months after.. I told myself that I would never go to this Jamba Juice ever again and I even went to the website to file a complain about my experience!! Around six months later I was in the mood for a smoothie and I decided to give it another shot hoping this wouldn't happen again. Ever since that day I don't stop going there. They have great service and the staff is amazing!! One in particular her name is Angelica. She is such a sweetheart and she's actually one of the reasons why I decided to keep going back because of her awesome service and conversation I can have. Everybody else I give them 100% of Awesomeness. I recommend it to everybody who lives by this area. If I was able to give it another chance after my bad experience, then so can you. And since then I have not seen the employee that yelled out that rude comment. So it's good to know that Jamba Juice is trying to do the best for...

I have always loved the smoothie bowls at Jamba juice, especially the Chunky Strawberry bowl. The peanut butter in the smoothie part and the fresh fruit with the granola is the best!

Unfortunately, the last several times I have been to Jamba juice, the location on Rainbow and Badura in Las Vegas especially, has been terrible! The staff is very unfriendly and rude and the bowls are awful. The fruit is not fresh anymore, the strawberries look like they were cut a few days earlier and stuck in a bucket so they are mushy and sour. They keep not putting the peanut butter in the smoothie part which ruins the flavor.

I'm so sad because this was my favorite breakfast meal, but I will not be coming back. When I tried to get the staff's attention, they ignored me (I was in the drive thru). This happened to me a couple times a couple months ago so I hadn't been for almost 6 months. Today I decided to try it one more time and sure enough, it's just as bad.

I wouldn't recommend this...

Employees can make or break a business; they need to train staff to handle situations better. I ordered 2 smoothies, same flavor, same size but one with whey and one with soy protein through the drive through and had to correct the order twice. I asked for my order to be repeated again once I was at the window to triple check and it was still wrong. Lesley who was working the window handed me the smoothies but since she repeated the order to me and it was still wrong, I tried to ask her if they both had whey but before I could even get the full sentence out, she slammed the window closed and didn't give me my receipt. I parked and went inside to address the situation and spoke to Daniel who said he was the manager, he wasn't concerned with the situation, no apology and asked if I wanted a refund. I told him no; I just wanted my smoothie made right. I'll stick to the...