I just ordered my 1 order of teriyaki chicken for $20 knowing it would take a while being in an airport. My buzzer number was 110. People behind me got their food. I just waited. Eventually I buzzed but there was no one to help me at the counter. I stopped an employee and asked about my food. They took my receipt to go check and didnt bring it back. Eventually she came back to an order that had been sitting on the counter, this was order 112. The employee started shoving it at me saying she's been buzzing that. Then literally argues with me about how my buzzer #110 was actually #112 and it's up to the guests to to through these counter orders to decide for ourselves if the Pei Wei employees enter the numbers wrong. This left me and another woman confused and who's food was supposed to go to whom. I had to confront the employee more than three times because she kept just shoving it at me and trying to walk away. All it took was some communication and acknowledging that they entered the wrong number on the receipt. I can take #112 if I am supposed to be another number from what it says on my receipt but i don't want to throw off you entire system by taking someone...
Read moreStopped by here looking for a meal on my way home from Vegas. I like Chinese food and knew that it is very hit or miss when you do Chinese that is more commercial in food courts vs the mom and pop street offerings. Part of the reason I chose this place was because it was being run by a handful of older Chinese women so I thought to myself... Yeah, they're gonna make food that tastes like someone's mama's house... Probably a good bet here. I ordered Mongolian beef over rice and it was not impressive. The rice was on the dry side and the stir fry was not very good. The vegetables didn't have a fresh taste or crunch and the meat was a bit on the chewy and dry side. The sauce did not offer much character or punch. It was edible, but felt almost vacuum packed (I don't know if this is true). Disappointing but still minimally passable. This is a review based on a one time experience and a single menu item, additional experiences with different items could change anyone's opinion to a different one with a wider perspective, but based on this single effort I am not sure I would ever or will...
Read moreEverybody's been asking us to give a new review here so we're going to give them one star for the worker at 8:30 Wednesday 2024 was not very friendly or didn't know anything about customer service hopefully the managers look at these things and understand why customers put reviews for a reason and why we come in and put reviews for a reason this is an update review asking us what do we need is not a really good word to ask anybody but how can I help you would be very nice other than that we give them one star for even the worker trying to hide our order as well we give them one star we will not do business with this place and tell the near future if they change and have a better performance for their star ratings never judge people by the their color or judge a book by its cover learn how to be respectful if you're going to be working on the front end and polite and friendly to people we hope this will be changed in the near future not a good way to start off a good year with being mean and looking at people really...
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