Jose Cuervo Tequileria — Local services in Paradise

ZERO STARS, but it won’t let me! The worst customer service I have ever experienced!!! We wanted to sit inside the half empty restaurant. They told us the service on the outside area was next, we had to sit there. The table was below the speaker. I have anxiety and so this wasn’t a spot I could sit at, due to the loud volume of the music. I asked if we could sit inside, they said No, because it was the outside servers turn for a customer. I said can we sit at the bar, they said yes. We sat at 3 open seats. One of the female bartenders asked if we could move 1 seat over, so we were all in her section. I said what??? As we started moving over 1 seat, the ladies had attitudes and the one bartender said never mind, you can have them. So they wanted us to sit all the way in the one bartenders section. What happened to Shari g tips at the bar??? At this point we left! WTH! It’s Not about the customer at the place! This was a...

I wish I got the bartender's name but he pulled a damn right robbery. Told me a shot with my beer would only be $4 dollars, I got one for me and my friend. Get the receipt and he's charging $12.99 and gives me a lame excuse that what I served you was not part of the deal although we had clarified. And, he goes on to say, I poured you a double, ya no. My mistake was I still left a 10% tip. Should of called the Manager over but rushing to close tab and catch my flight. It's not the $5, it's the principle. And, this place has been my go to whenever I fly in and out of vegas. So, just avoid as I will. Plenty of other spots to grab a drink before...

My review was not about the food. Please read further on why I gave it 5 stars.

In a world where 18-20% tips are "mandated" for just showing up, you, Heather, truly earn every penny with your charisma, attention to detail, and undeniable spunk. You'll forever be one of my favorite bar stories from today onward. Heather, the "bar mom" at the Tequilera in Concourse C, is worth the trip just to watch her work her magic—like kneeling down to find your coworker’s MAC lip gloss on your new jeans from Dillards. Your professionalism and keen eye for detail make you a standout. Everyone should stop by and say hi to Heather, the bar mom...