This Saturday evening we were walking downtown of New Braunfels. We had just gotten a recommendation from a mom and her two boys to walk in to this shop and have a taste of their cheese. My sister in law, myself, and my nephew walked in to look at their cheese display. We were never greeted by the only woman working in the store. We were the only customers in the store. I asked her if she minded if we had a sample of the cheese that was recommended. She said in a disturbed voice "Yeah, just a couple". There were 3 of us and she gave us a small cut for us three to share.
I was in there to buy something because we were waiting to be called for our dinner. Our wait was averaged to be 45 minutes. I even bought a packet of sliced salami on the counter top display. When I asked her if she would be able to cut some small pieces off the 1/4 "moon" of cheese I bought, she was a little bothered and said that this shop didn't cut cheese for anyone which was rather odd considering your store had a cheese board with grapes and other foods special on the board. Once the cheese is bought by your other clients how do they end up cutting the cheese? Because even though we are in Texas, not everyone carries a knife. I just wanted you to be aware that sometimes depending on your race there is still racism that exists. Perhaps you should keep a sign posted on the door that Hispanics aren't welcomed in your store. Rather than allowing them to walk in and feel insulted or belittled in such a way. I spent $11 on cheese and salami. I was going in there as a buying customer, but was treated as if I was in there to get something for free. Although, your cheese selection was good, I will not go back there because of the poor customer service that was given to my family and myself. I would rather google where else they have this "moon" cheese from Holland or the 7 Cheddar Cheese from England. Thank you but...
Read moreWe visited this cafe on a whim a couple of years ago and were delighted by the impressive variety and quantity of cheeses, the fresh bread baguettes in evidence, the small selection of soups/sandwiches for lunch and a chalk board of suggested wine offerings. The place had a certain liveliness to it that was enhanced by no small degree from the " Master affineur " present. He was able to expertly aid in our cheese sampling and selection and provide knowledge of wines to pair with our selected fromage.
This visit, the Joie de vivre seemed to be gone from the place and so was the wide selection of cheeses with only one case half full of a limited selection. This disappointment and the less than comfortable temp. inside the place encouraged our feet to motor towards the door in spite of the "be with you in a minute" greeting we had from two women who were conducting a wine tasting for a solitary individual.
The soup, sandwiches and wine may still draw customers, but with the less than impressive cheese inventory, the thrill is now gone for us. So we left, cheeseless in...
Read moreThis place is a joke. She didn’t even have the basic bri. She was also very Curt w me (Hispanic) and nice to my friend ( white). Because her cheese selection was a joke i reluctantly ordered the chicken salad on croissant. But they didn’t have a croissant so she put it on a baguette. It was literally the size of my small palm. The chicken tasted old. How do people like this stay in business? She was so dry and rude and the music was so loud it was hard to have a decent conversation. Just go to HEB ! Their chicken salad and cheese way better! Lmao I just can’t stop laughing at this place and the tiny sandwich and the lack of cheese ! Reading the other comments about how rude she is to Hispanics and in general I’m surprised she has any...
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