Smoothie King — Restaurant in New Braunfels

They should probably train their employees to greet people when they walk in. I came in and walked up to the counter and was boldly ignored by all three employees. I get it, they are busy making smoothies for people that ordered online. But here’s the thing. I ordered online, and I could be out of your hair if someone hadn’t ignored me and asked, or greeted me so I could tell them what I’m there to get. So I take a seat because I don’t want to be rude, and wait. 3-4 people get there order before me. One customer even turned to me and said ‘you must have ordered something complicated’. Because she saw how long I had been waiting. It wasn’t. It was a smoothie bowl in the freezer just sitting there waiting for its rightful owner lol. The bowl was good, the establishment is clean, but that really deterred me from visiting this location again. I even tipped...

We always stop at Smoothie King after our chiropractor appointments, and today solidified why I will continue to go there. The customer service is always top notch there from everyone! While in there today after our appointment, my family ordered smoothies and someone else took them as their own. When my husband went to ask the staff if they saw it as well, they did and immediately started making our order again! (No one can control grown adults actions) My husband did confront the woman outside asking why she took an order that wasn’t hers and she couldn’t give him an answer. Courtney (hopefully it’s spelled correctly) quickly remade our order and it was ready in no time! She apologized for the situation that just occurred, and gave us our smoothies. Thank you, as always to the staff at...

My first time here and I did my research before i came to see if they offered low carb/low sugar options and they do, but they had so many different types of coffee smoothies on the menu that I forgot the name that was low sugar. I asked the staff which one is the coffee smoothie with the least sugar and they recommend the Coffee high protein almond mocha. I read reviews on how knowledgeable and helpful the staff was so I trusted them and ordered. Only to find out, I had consumed 34 grams or sugar in a small!! Completely ruined my diet. Why would they suggest the hight protein when they have a keto coffee smoothie with less than 1 gram of sugar??? It's ok for new staff not to always know what to recommend but...