My wife and I came here for lunch a while back and had a pleasant experience and good food. So we decided to bring my family here to celebrate my mother in law's birthday. We had a table of 12 people and the waiter, while very nice, was clearly overwhelmed.

This was the most ridiculous disaster I have ever experienced in food service.

First, the drink order was wrong. And we waited for a glass of ice that never came. Sadly, the waiter was so busy with other tables, that it was a VERY long time before he came to take our appetizer order. So we gave him our complete order of appetizers and dinner. Appetizers were thankfully uneventful. Then the salads came out. For half the table. He proceeded to ask the other half of the table what dressings they had asked for. Ok - mistakes happen and it's just salad. Eventually, dinner showed up. For 8 of us. And there were 2 pork dinners, instead of 2 chicken bruchetta dinners. So they took the extra pork dinner back, and we figured the rest of the dinners were on their way. After at least 5 minutes, the waiter showed up and said there was some kind of computer error and they were making the missing dinners - 3 short rib specials and the chicken bruchetta that they accidentally entered as a pork dinner. 15 minutes later, they showed up with the chicken dinner, and 2 of the 3 missing short rib dinners. Apparently, someone miscounted AGAIN. Also, my in laws asked for glasses of wine with dinner and they never showed up.

They sent the manager over, who apologized, but was clearly not offering anything other than apologies. By this point my mother in law is crying, and my brother in law asked the manager what she will do. She said she will figure something out.

After a while, the waiter came back and told us they would comp us some of the drinks, and the short ribs that didn't come out. Then he offered to bring a slice of cake for my mother in law. By this point, we were done. We asked for boxes and the bill.

A while later, they came out with the bill and the last short rib. And some boxes. We checked the bill, and they comped us the drinks and the short ribs and even the chicken dinner.

I appreciate that they tried to accommodate forn the mistake. But I don't know how I could ever eat here again, at least not for dinner with anyone else. Not unless they get someone there who knows how to manage a restaurant.