I’ve been a regular customer of the Green Fork for more than 2 years. I’ve alway liked the juice so there are no complaints there. I do, however, have a very big problem with the service I’ve received from Stephanie today, who I later found out is the owner. Here’s what happened:
Another customer, we’ll call her “Rudeness”, and I approached the entrance door at the same time but from opposite directions. She was a little further from the entrance than I was but quickened her pace as if she planned to RUN ME DOWN to get in the door and place her order first. She still ended up walking in after I did. Instead of waiting her turn to be serviced she approached the counter WITH me, inserts her card in the card reader, and tells Stephanie that she’ll take an egg muffin as well! What?!
Stephanie, having SEEN me walk in and approach the counter first, proceeds to begin packing up the muffin. At this point, you can imagine that I’m upset. While she’s preparing Rudeness’ order she asked what I’d like. “Great, so you CAN see me?”, I thought. I gave her my juice order and she sends another worker to the back to tend to it. She finishes packing Rudeness’ muffin and goes to process her payment. “Excuse me,” I said. “I’m ready to process the payment for MY order.” Mind you.. Rudeness still has her card in the reader from when she’d first walked in earlier. If I had been treated with even ONE OUNCE of respect I would have been completely fine with paying after her because my juices still weren’t done. But at this point I was frustrated with having been completely disregarded the entire time I’d been there.. so that wasn’t going to happen. But back to the story: Rudeness tells me that she‘s running late to a very important meeting and that she called ahead to place her order (which obviously didn’t include the muffin she asked for, but anywho...). I thought about explaining to her the concept of a line and waiting your turn for service but Stephanie interjects and, addressing Rudeness, says, “Don’t worry about it, you can just pay me later.” Stephanie’s body language indicated that she agreed with Rudeness and thought I was being ridiculous for wanting to be treated fairly. But I guess that was her attempt at trying to keep things calm. Rudeness thanked her and left. I started to explain to Stephanie that I wasn’t trying to be difficult but she cut me off mid-sentence by telling me to “dip my chip” (or insert my card), as if saying “Shut up and pay.” I stared at her for a while.. deciding whether I wanted to escalate the situation further. “Dip your chip” she says again. I inserted my card, deciding to process my payment, take my juices and leave (which I now regret because I shouldn’t have spent another dime in that place). As I’m making my payment, Rudeness reappears wanting to apologize to me for her behavior. “...I’m not usually like this,” she says, “I just have a lot going on and I’m really late to my doctor’s appointment. But I wanted to say that I’m sorry.” I thanked her for her apology. Stephanie, who’s still standing there, completes the payment and steps away from the counter (saying nothing) to grab my juices that are now ready.
When she came back I asked her if she only worked at the location on Prytania. I’d never seen her at the Metairie location so I’d planned to go there to buy my juice moving forward. Imagine my surprise when Stephanie tells me that she owns them both. After pointing out that HER CUSTOMER showed more decency by offering an apology than she did as the BUSINESS OWNER, I told her that I’d never again return to either location. And I meant it.
I believe that I was treated unfairly because of the color of my skin (please find the more detailed version of this review on Yelp). If you are a person of color please consider spending your money elsewhere. There are too many other places in this city to subject yourself to this type of...
Read moreI went mid day and wanted to grab a smoothie. I always love a good healthy smoothie. I think for the one I got, after tip it was between 14-16$, very steep but COGs, paying staff, etc I get it. But then the smoothie itself was the worst I've ever had. Tastes like none of the fruit was ripe, bland, bitter, and depressing. Also the card reader wasn't working well and the cashier shoved my card in so hard it broke my credit card, and then she didn't even acknowledge it, apologize, or anything. Just handed back my broken card and flipped the screen around to ask for a tip (which I still gave her cuz I'm industry) Anyway, this whole experience was a huge bummer and I do...
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Green Fork in New Orleans is a true gem! From the moment you step in, you're welcomed by the warm and friendly faces of Stephany, the owner, and Gabby, who works the counter. Both are incredibly knowledgeable, helpful, and polite, making every visit a delightful experience.
Their food is nothing short of amazing. The killer salads are fresh and flavorful, and their soups, like the red beans and rice and chicken turkey gumbo, are simply to die for. Don't even get me started on their smoothies and juices—they're out of this world!
If you're looking for a healthy, delicious meal in New Orleans, look no further than Green Fork. Highly...
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