A.O. NATURAL JUICE BAR CAFE — Restaurant in New York

I went here because I saw the great reviews but mostly because I really wanted a fresh juice. I was the only customer at the time. The staff was very kind. My order was correct and fresh but it just tasted watered down. While I was waiting for my juice I heard ice rattling which was a little concerning because I never expect or want ice in a juice but when I got the drink it wasn't cold so it didn't seem like ice was used. I was very confused. I've had dozens upon dozens of very similar juices but it's never tasted as bland as that one. I'd like to give it another try but I also don't want to get another watery juice and feel stupid I didn't learn my lesson. Edit: Okay, fine, you don't use ice, i did say it wasn't cold after all, but what about water? I see another review about a watered down juice. I just can't understand how a juice could be so thin and taste like water was added if it wasn't. Especially when the nearly one hundred previous similar juices I've had have never...

Terrible experience once again. I’ve given this juice bar café multiple chances to improve, but it continues to disappoint. This time, I was served multigrain bread with seeds I’m allergic to and nowhere on the menus does it say that it is served with nuts. On top of that, the coffee tasted like water, my bagel was served untoasted, and the fruit was already rotting and tasted sour. When I brought up these issues to the staff, they responded with attitude and laugh at my face rather than assistance. And Now, I’m dealing with an allergic reaction, and they still refused to issue me a refund. This level of carelessness and poor customer service is unacceptable. I won’t be returning. It took me to beg them to speak to their supervisor to get...

I ordered an Açaí bowl and was given açaí soup. Highly disappointed in their service. She was trying to force me to sit down and because I didn’t it made her “uncomfortable”. She decided to tell someone else in the back in Spanish and didn’t know I also speak Spanish and heard her complaints and nasty attitude. I asked for peanut butter drizzle and got a scoop of peanut butter. Please avoid this place at all cost. I like to support the locals but with trash service like this I’ll order at the more well known establishments. Her helper gets 5 stars though very nice and sweet. I hope she find a better opportunity since she...