I work at a busy, nearby, Brooklyn hospital and have really like Adobo for the quality, amount, and price of their food. Lots of people contrast it with another well-known Mexican food chain that it seemingly emulates, and I have to say that it is not a contest; Adobo is the better restaurant with the better food, better prices, better portions, and THE BEST FLAVORS AND VARIETY!!
I have been wanting to review them for a long time, but I want to describe how this restaurant went above and beyond. I ordered on Uber Eats to have the food from Adobo delivered to my work. It was a busy day, and I don't know how, but the order went through as pickup. I had no way of picking up the food. I was starving and my colleagues were hungry as the minutes went by. I was told by Uber to call the restaurant for options. I called and spoke to Liva (I hope that's correct). She was gracious and understanding and committed to making sure me and my colleagues have lunch. I spoke to her on the phone and coordinated meeting with her for the delivery, and she delivered! This is how this restaurant went above and beyond. The food was incredible, my colleagues loved it and raved about the taste and portion size. We cannot thank Adobo enough for their generosity and graciousness of correcting my mistake.
I appreciate this restaurant and it deserves to succeed. I will recommend it as my favorite delivery Mexican restaurant in Brooklyn. The food is delicious , the staff is super nice, and it can't get any better than that! It deserves all the success...
Read moreI’ve had enough of the poor service at Adobo Mexican Restaurant. My most recent experience was nothing short of frustrating and disappointing, and sadly, this isn’t the first time. I placed an order at 4 PM and arrived at 5 PM to pick it up, yet it still wasn’t ready. To make matters worse, they actually asked me if I was sure I placed an order—as if I’d waste my time standing there for no reason.
When I finally got my food, it was completely wrong. I had requested mixed rice, corn, and pico salsa. Instead, I came home to a box with fries, lettuce, and yellow rice. How does this even happen? This level of carelessness shows a complete disregard for their customers.
What’s even more frustrating is that this isn’t an isolated incident. This is the second time they’ve messed up my order. The first time, they forgot to include my rice entirely, and on another occasion, they forgot the sauce. It’s becoming clear that they lack basic attention to detail, and customers are paying the price for their disorganization.
Adobo Mexican Restaurant needs a serious overhaul of its staff training and order management system. The delays, the constant mistakes, and the lack of accountability are unacceptable. To anyone thinking of ordering from here, my advice is: always check your order thoroughly before leaving the restaurant. Don’t assume they’ve gotten it right, because chances are, they haven’t.
Until they make significant improvements, I won’t be...
Read moreI recently had the pleasure of dining at Adobo Mexican Grill, and I must say, it was an exceptional experience from start to finish. The food was absolutely delicious, bursting with authentic flavors and prepared to perfection. The variety on the menu catered to all taste preferences, making every bite a delightful experience. The atmosphere was warm and inviting, with decor that captured the essence of Mexican culture, creating a vibrant and enjoyable dining environment. Whether for a casual meal or a special occasion, the ambiance enhanced the overall experience. The service was impeccable, thanks to the wonderful staff, Niva and Nirav, who were attentive, friendly, and ensured our dining experience was top-notch. Their professionalism and warmth made us feel right at home. In summary, Adobo Mexican Grill deserves all five stars for its amazing food, wonderful atmosphere, and outstanding service. I highly recommend this place to anyone looking for a fantastic...
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