American Grill — Restaurant in New York

Outstanding!! Had food delivered and it arrived quickly, hot and crisp. The portions are outstanding compared to other places and all for such a great price. The main entrees (steak and stuffed flounder) were very fresh tasting and cooked perfectly. All sides accompanying the entrees tasted delicious as well (I even ate most of the onion rings before I got to the table since they were so tasty as I prepped the food onto my plate!!!). Great customer service and a pleasure to order from, with easy online ordering as an option (for those of us who hate hate hate to speak on a phone lol). Delivery guy was a sweetheart too! Definitely will order from here many more times. Thanks for the great pre-holiday meal (my dad passed many years ago...7yrs on March 1st to be exact...and so I miss his stuffed flounder around Christmas Eve so much, so this meal made...

Disgusting owner I ordered a wrap one day it took them an hour and 30 minutes to deliver to my house and I live two minutes away from their restaurant. The manager told me that they were closed the following day. I went on vacation. I called him back. He told me he couldn’t do nothing because it was two weeks ago and I told him it wasn’t my fault that they were closed the following day when I was available. He was very rude and disgusting and obnoxious on the phone when I called him His staffs are very rude. The delivery man cursed at me because I didn’t give him a tip and had a bad attitude to me. They sell great wraps, but the customer service is terrible. The owner is terrible and their food is...

I'm not one to write reviews, but I had to this time. I ordered from this place with my coworkers, and the food I received was terrible. I ordered a gyro platter. This comes with gyro meat, French fries, and salad. I asked for taziki sauce, and I did not recieve it. No utensils. They put my salad and French fries together in the same dish. The salad was warm and my French fries were cold and soggy. I really don't understand why any food establishment would put those two items together. The gyro meat was salty and unauthentic. I was honestly surprised to see that this place had a 4.9 rating. I don't know how this place is for dine-in, but if you're getting food...