I have been going to Bar Jamon for close to 13 years. I love this bar. The food. The service. The wines. I know every bartender there but sadly as of late, the professional and amazing bartenders have moved on with their lives. That has never deterred me from stopping by for a drink and a yummy nibble until last night.
For years, after midnight mass on Greek Orthodox Easter, at St. John's, which is a few doors down from Bar Jamon, we have always and for years, gone to Bar Jamon for a drink/food and to keep our candles lit until we get home. That is the Greek ritual, keep the candles lit – it’s our biggest holiday of the year.
We have never felt more insulted, berated and treated so badly there or anywhere else in NY. The porter and what we believed was the manager of the night. Long blond hair in a pony tail - cannot remember his name was OUTRAGEOUS & bigoted towards our religion and violently rude.
We accepted that our candles could not be on the table, so he placed them on the bar and let burn out w/out saying a word to us. What's even worse he threw them outside!!!! We were stunned. He gave us no notice even though we were very clear of their importance. He didn't care!!! He told me so. Is this the new trend, Millennial's have no respect - when their job is show customer service excellence, esp. in such an established place that costs a fortune.
The only one who showed us respect (especially towards the Greek custom) he was the young Spanish bartender. He was soo kind to us, clearly he had no authority but what a beautiful soul. The porter making the food was just as bad as the Blonde manager.
We have never felt more insulted in our lives!!!! He disrespected our culture, religion and our gender. I will NEVER go back to this place unless Juan Pablo is working. He has respect and is one of the best bartenders in NYC. Juan Pablo has manners and class.
Shame on Bar Jamon for hiring such insolent workers. Racists, sexists and bigots are DONE in our modern world. Perhaps, you should hire people who know how to treat other people in the food/bev business - especially FEMALES who's night was ruined because of this incidence.
Absolutely...
Read moreHave been coming to Casa Mono and Bar Jamón for years as we live in the neighborhood. Today’s experience at Bar Jamón was a shame. Two empty tables outside, I asked if I could seat, one of the waiters said they are reserved although there were no sign on the table marking as reserved. Then he asked if we were going to eat and I said that we could have some tapas, and he said at least 3 if we wanted to have the table. Which was fine, I mention we just wanted to stay half an hour or so, so we were ok to order a couple of tapas. Then after 10 minutes no one comes to take our order and my friend goes inside and the same waiter tells her that we had to leave. He comes out and I told him we have agreed to half an hour, and he said they called me they are on the way… whoever “they” were, referring to the clients who supposedly reserved the table. When I mentioned I was from the neighborhood, then he backed out, and offer to stay. We left, no need to take this level of mistreatment from anyone. And by the way, we had the drink at the corner of Bar Jamón, and no one showed up for the supposed reservation. Very rude, condescending and unnecessary treatment.
The picture one the empty tables 45...
Read moreTerrible service! although, churros are great! I went with my parents to have some dinner, but the place was packed. Not a big deal, we just waited to get a few chairs. The real issue was the bartender/server (a guy with long hair) who was a total jerk! I had to ask a few times for a drink. After I asked for the drink on the third time, the bartender replied "Oh, so do you want it now?". Anyways, my parents thought that they didn't want to attend us so they preffered not ask for anything else, but I just sticked around and asked for 2 orders of churros (because I heard they were really good at this place. Indeed, churros are amazing!). Anyways, the bartender/waiter never offered water, or anything else to order. Even after we got the food, we were not given any utensils to eat, NOT even napkins! I had to go ask for napkins because our hands were full of sugar from the churros. On top of that, at the end, I asked for a regular coke and the guy gave me a diet coke... Terrible service. I liked the food, but I will never go back to that place because of the...
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