Bella Pizza — Restaurant in New York

Their pizza is good but customer service is terrible. One of their staff always delivers their pizza to my house, and everytime he's always rude and disrespectful over the phone and even when he delivers the pizza. I kept ordering from them though, because I liked their pizza and although his attitude and tone was rude, he didn't say anything directly to me for me to get mad at. However, last time I had my friends over and she ordered the pizza, she had to call back and ask him how much it cost because he hung up too quick, not only did he tell her it was $13, but he also told her that it would take 30 minutes. Then, when he got to my door an hour late, he said $14.10, and when I went to go get the extra $2 and hand it to him, he had an attitude and told me to have the money ready next time. When I told him he needed to tell us the correct price next time and shut the door, he aggressively knocked on the door and yelled "I did". I understand that he's busy, but his attitude is not appreciated. Another time, I ordered pizza with soda, and he came to my door and told me that he forgot the soda, and I was giving him a hard time. When he forgot my soda. I forced myself not to say anything and ended up having to walk to the store in the middle of a party...

This place SUCKS. I’ve been in here a number of times and the experience never gets any better. I always let it slide because I hate making problems. But this time I refuse. I ordered online and went in to pick up the order. When I get there, the order is NOTHING EVEN CLOSE TO what I ordered. When I explain that I ordered and. CHECKED the order he blamed me for ordering it wrong. (Yeah cause I “accidentally” put everything and the kitchen sink on my pie).the jerk behind the counter (who btw ALWAYS has an attitude) told me it was my fault and he blatantly refused to fix this. I ended up leaving and called my bank to take the money back anyways. DO NOT GO TO THIS PLACE. Your money is better spent on establishments that care about their customers and don’t fight with them every time something’s wrong. Now I see why this dump had to COMPLETELY shut down and reopen “under new management” a few years back. Although the same dudes work there. So nothing actually changed. Order at your own peril. If ANYTHING goes wrong, (and theirs a 50/50 shot it will considering they don’t listen to ANYTHING.) you’ll be out of your money and they will NOT fix what it was that was wrong! There’s a REASON that half of the reviews they have are 3...

Bella's Pizza is one of the most convenient spots for me to go and eat pizza on a regular basis being on my walk home from Midwood High School. The Pizza is worth me stopping and eating a slice 2-3 times a week because of the pleasing taste that resides within the pizza. The Cheese and Tomato Sauce are layered with extreme finesse and make for a great taste. The only downfall would be the price. $2.25 for a slice can be asking a lot for a high school student with no job however, there is something within the taste that allows me to come back a whole lot often. Thank You Bella's. I recommend this place for anyone in its vicinity to come and check out as it will not disappoint. Some of these other reviews are just ignorant people trying to be hysterical. But I Guarantee, as a journalist in my school (reviews are specialty), and as a critic on facebook (@thefinestcritic) that Bella's Pizza is...