Bluestone Lane Bryant Park Coffee Shop — Restaurant in New York

I ordered ahead of time via Google and was told it would be ready in 8 minutes. I came maybe two minutes early but was ok with waiting. I noticed that the barista puts a cup aside and continues filling orders. People come and go and I'm still waiting FIVE minutes past my pickup time. It's only after that said time did she place my order on the counter. When I expressed my disappointment I was told that since it's a Google order they place it on the counter "just in case it's a pick up order." Thats an absolutely bogus reason to place something in the pickup counter almost twenty minutes after the order is placed. It may be only five minutes for you but I was further delayed with the rest of my day thanks to this barista.

The only reason why I'm giving two stars is because I previously had a pleasant interaction with the manager at this location. Otherwise I don't see a point in coming...

Bluestone Lane offers a delightful escape from Midtown Manhattan's hustle and bustle. The café boasts a cozy and inviting atmosphere, complemented by a friendly and attentive staff. ​

Their menu features a variety of fresh salads and sandwiches, each crafted with high-quality ingredients. The Avocado Toast, served on Balthazar Bakery bread, is a standout, combining savory mashed avocado with a burst of citrus, chili flakes and a touch of salt. ​

One area for improvement is the presentation of dine-in meals, as they are currently served in the same packaging as takeout orders. Boosting the in-house dining experience with proper plating would better the overall ambiance. Despite this, Bluestone Lane remains an affordable and delicious find in the city, perfect for a quick bite or a...

Every time I go here I’m blatantly ignored at the cash register because they want me to order at the kiosk so that they can address the order queue. Ok fine. Today, again I’m ignored so I go in line behind the kiosk. Then when I get to the kiosk, it malfunctions. I wait for the second kiosk to open up. That malfunctions as well. I turn around to go BACK to the cash register only to see that the empty line is now full and NOW the baristas just can’t keep ignoring the register because enough people are in line now so now they start taking orders. So I end up going from 1st in line at the cash register, to kiosk #1, to kiosk #2, then I have to fall in line behind 4 other people that didn’t used to be there when I first...