PLS Check Cashers — Local services in New York

I've already left a comment on the PLS website. Nobody responded, so I guess they weren't interested. On 9/15/21, I visited this location, with the intention of buying a money order. There was one employee behind the counter. When I told her the amount, she questioned me two times, acting like she didn't understand what I said. Then, some service employee came into the store. Your employee just walked away from me, to deal with him. She didn't even have the courtesy to excuse herself, or apologize for her rudeness. She was away for at least 3 minutes. When she returned, I let her know that I didn't appreciate the way she conducted herself. I asked to see a manager, and she claimed that she was the manager. I then left the store, and took my business elsewhere. She said her name was Kathy, I believe. Whatever her name is, you lost business because of her. She's very arrogant. If I come into the store again and see her, I'll...

UPDATE!!: I WILL NEVER GO THERE AGAIN. Unfortunately, their service has CHANGED dramatically since I wrote my last review. yesterday night I called them and asked if I could make a change to a Western Union transaction that I did in a Duane Reade. The guy that I spoke with, said that they would. So today, after work, (and a long travel) I went down there and asked them to make that change and they REFUSED. (After they agreed over the phone that they would make the change.) If I have my receipt and my ID, what's the problem?! The woman was rude and argumentative. Don't say you're going to do something, and you don't do it. Don't waste...

Waited in line 20 minutes even though there was only one person in front of me and there were two women "working". One of them was helping the customer and the other just sat there doing nothing even though there was a line. Then after waiting that long when it was my turn they told me that checks of the amount I was cashing ($3k) take 7 days to cash. What is the point then? I went to them because it's a weekend and I wanted the cash from the check now. If it's going to take 7 days then I'll just deposit it into my bank account - I have to wait until Monday and it will take one business day but at least it's better than...