Cafe Colonial Restaurant — Restaurant in New York

2025 Consumer News Update & 2024 N.Y. CREDIT CARD SURCHARGE WARNING*

1)Be advised that when ordering a Combo Order, they change the 2-liter soda bottle to a 1-liter soda bottle without warning customers about this update. ¡Éste es un ejemplo perfecto de cómo el dueño del restaurante es tacaño!

Update 2022 They really improved things. The Caribbean chicken is still good but they're using smaller pieces then they used to. The rice with pigeon peas is excellent. Service is a lot better. The beef stew is soft now but it doesn't have a lot of vinegar like carribean food usually does.

update 9/2019 My last 3 delivery experiences were terrible. I received plaintain raw still part pink inside, i eat green Banana (guinero) often this times it seems like it was slow cool boiled not water. I requested garlic for the tostones when I recieved my delivery I was told I had to pay $1 for that. Why not just charge it as a side. Plus I only needed 1 which would have been .50 cents. the meat was excellent. I think the issue is on Sundays Mexican workers may mot be familiar with caribbean cuisine. Its an issue in a lot of Dominican places in the Bronx, Sunday food is not as good. There is a smart mouth Dominican guy every time I speak with him I know there is going to be a problem. I called to check of my order was received he could have just told me to come down with an extra dollar. I locked myself out accidentally to get the food they never ring a bell no matter how much the tip or how many parking spaces. the tostones were replaced with more raw and oily soggy plantain.

Nicer atmosphere than many for dinner to sit in. But like most food is a a little inconsistent. Today my half roasted chicken is usually dry. Today it was not. My experience is to avoid the beef guisado... dry. I often get the caribbean chicken. Its usually the safest consistency. Better than Steven's (sorry).

UPDATE: 11/13/18 I appreciate the owner response. I look forward to going there more and trying more food. I had stopped going there for like a year. So maybe everything not just the chicken has improved. I look forward to changing this review in the near future...now that I have had 2 great...

I have been going to Colonial since it was Caridad. So i think today was just the icing on the cake in a long line of bad service.

Dont get me wrong, the food is great, and if it was based on that alone, i would be a happy camper. But the problem is, 10-20% of the time they mess something up in your walk in order, your sit down order, or your order for delivery over the phone.

Today the service was just sub par to say the least. The order was placed for a dish with no chicken and when the dish comes it has chicken, this is about the 4th time its happened and there is just no excuse, and telling me that the machine where you place the order in only has the meal as one choice is not good enough, make a second choice, its just one more line to look at.

They also brought the dish without the main sides stating they ran out, why they didnt inform us that the sides has run out the minute we ordered is a mystery to me.

They also could not cater to children stating that they could not give out more than one crayon at a time to each child..........are you kidding me, i almost wanted to get up and go to staples to buy these expensive crayons.

The food is good, i wont say great because at this point you lose your interest in eating, but when they get the order right the food is good.

I have had catering done from them and the prices are reasonable for catering and on bulk orders which are basic they do a good job of it.

The morning crew seems to do a better job with breakfast, but the afternoon crew always seems to have issues and the night crew is a little better than the afternoon crew depending on who is there.

I think we wont be headed to Colonial for a while and will hit up Stevens which is in the other direction. Smaller place but quality...