Cafe Royale — Restaurant in New York

Loved this place. We would go here every weekend from Brooklyn with our kids to eat. However, today my hubby and I went to eat just the two of us and we saw that the waiting line for a table was long; however, there were two stools available and decided to go there instead of waiting for a table. We've done it before several times with no problem. Then a waitress who knows us because again, we are regular customers, stops us with an attitude and says, "You cannot sit here because I need this space for my deliveries." Her attitude and tone was not at all professional. We were so embarrassed at what she said and how she said that we decided to no longer come to a place where they valued their accommodations instead of accommodating customers that regularly come to support their business.

Me encantó este lugar. Iríamos todos los fines de semana desde Brooklyn con nuestros hijos a comer. Sin embargo, hoy mi esposo y yo fuimos a comernos a los dos y vimos que la fila de espera para una mesa era larga; sin embargo, había dos banquetas disponibles y decidieron ir allí en lugar de esperar por una mesa. Lo hemos hecho varias veces sin problema. Luego, una camarera que nos conoce porque, de nuevo, somos clientes habituales, nos detiene con una actitud y nos dice: "No se puede sentar aquí porque necesito este espacio para mis entregas". Su actitud y tono no eran para nada profesionales. Estábamos tan avergonzados por lo que dijo y cómo ella dijo que decidimos no volver a un lugar donde valoraran sus alojamientos en lugar de acomodar a los clientes que asisten regularmente a...

I was a loyal customer to this eatery from the beginning of the pandemic in 2020 averaging $40 a week in orders. The food was always clean and the delivery men very polite.. Since it's a local restaurant, I'd prefer to support them over a big chain like McDonald's. However; NEVER AGAIN. While placing an order, I requested to please change the home fries to French fries (THAT'S ALL). The guy FLIPS, gets super angry and into a big thing about how I don't have to say it as I did. In essence he was annoyed I made the request to switch sides too politely (I'm not even going to try to figure out why anyone would have a problem with a customer speaking politely.) A routine order I place all the time turned into an ugly situation where this person's yelling at me, being obnoxious, rude and dismissive. When I tried to tell him he was being rude, he kept cutting me off to tell me what else do I want. I simply said goodbye and hung up. If this person was having a bad day, he had no business answering the phone and he absolutely has no right to take his frustrations out on the customers, especially loyal ones like me. Never again. Theirs is certainly not the only restaurant in the area nor the best. No customer should be...

I remembered that this place used to be called Sunlight Diner. I liked the new name way better and based on the wonderful breakfast I had earlier, there is a reason why it was named that way. First off, I do love the fact that there is an all-day breakfast menu and let me tell you, their food and coffee was so amazing that I wondered to myself: "Why didn't I come more often?" Of course, I always had a positive experience and the staff are super friendly and understanding. I witnessed an humanitarian act which tells me that they truly care for all their customers. It did restore my faith in humanity a little bit.

Anyway, the place is well-kept and their prices are both reasonable and affordable. Their menu has some pretty good choices so do take your time to explore what they have to offer. All in all, I will definitely 100% recommend this place for any small occasion and I do see myself returning again...