China Wok — Restaurant in New York

I used to order here continuously because the food was good. But before you order from here know this; when THEY make a mistake on your order, they BLAME YOU. They ACCUSE YOU OF LYING AFTER THEY MESS YOUR ORDER UP.

Whether its sending fried chicken and fries instead of the fried rice you order. Or a missing stir fry broccoli. They will accuse you of lying instead of trying to fix the issue and be better. They’ll claim youre costing them money — someone explain to me how the restaurant messing up your delivery order your fault? Worst part is instead of taking accountability and doing better for their paying customers they’ll just cancel your order for no reason. No explanation unless you call the restaurant themselves — and if you do; prepare to be met with rudeness and accusatory behavior.

It is a shame I did not live closer to go to the restaurant in person the 5 times they either forgot something or just plain messed your order up.

Honestly many others this is not my first experience dealing with something like that. Seems the trend for chinese restaurants to be rude to paying customers instead of owning up to making a mistake. For example, Lucky Chen in Canarsie acted the SAME WAY when told of their mistakes in their delivery order. I have no reason to lie, especially if I continuously make orders to their establishment.

Personally I will NEVER spend a single dollar in this joke of a restaurant again. Customers, be careful ordering from this place— I would not recommend. Especially delivery. Find better because there is better. Trust me. I hope more people speak out as well and this restaurant will continue to lose customers as long as they keep up this behavior. Report them as I will be to the better business bureau and...

The hidden gem, based on the previous public reviews, I avoided this place for years, yesterday I decided to give it a try, and I was really pleased with the service, and the good taste and quality! As an Executive chef, I feel lazy sometimes, and like to enjoy a meal that someone else cooked. I had ordered multiple dishes and everything exceeded my expectations, flavors are bold and delicious, products are fresh, generous Portions and again, very kind person on the counter- took my order, she apologized in advance for being hard of hearing, and said that ppl mistake her inability to hear them- to being rude, I was very happy with her ability to communicate in English, and understand how ppl can be impatient and rude, then write horrible reviews…. So in short, I highly recommend this hidden...

I went there for green plantains. The guy picked up my plantain without washing his hands and started cutting it. When I got there he was playing with his phone. I told him that he should have washed his hands and put gloves on before touching people's food. He started to put on a glove and placed the plantains that he had already cut with his dirty hands back into a bucket with the others. I called him out on what he was doing. He has the audacity to tell to stop talking. I left his dirty prepared food for...