Chinatown Restaurant — Restaurant in New York

Called for a delivery and was answered by a really rude and disrespectful lady who was completely distracted by everything around her and didn’t focus on customer service whatsoever. Never had issues with this restaurant in person but the lady who answers the phone does not know how to work and be nice to people. We ordered 1 large chicken and she put 2, when we told her we only said 1 she started trying to claim otherwise and started talking with a really disrespectful tone which is ridiculous for someone who gets paid to answer calls and help customers out… She kept insisting it was 2 instead of 1 and then told us to wait putting us on hold, we waited around 5 minutes for no reason. We hang up, call her again right after and she answers right away. We tell her we want to cancel the order and she says okay bye. Very very rude and disrespectful, it’s...

I'M SORRY BUT I GAVE UP ON CHINESE FOOD I HAVEN'T ORDER CHINESE IN MONTHS BECAUSE OF BAD EXPERIENCE WITH THEM IS RARE YOU FIND A GOOD SPOT WITH DELICIOUS FOOD AND SERVICES TO THE PUBLIC O DECIDED TO ORDER TONIGHT AND ONCE I PAID CASH AND DELIVERY MAN WAS GONE LIKE THE WIND .I GO TO OPEN MY BAG AND IS THE WRONG ORDER. MY KIDS AND MYSELF WERE DISAPPOINTED IMMEDIATELY. I CALL THEM BACK THEY REFUSED TO BRING ME MY ORIGINAL ORDER I HAD MADE .IMAGINE CUSTOMER SERVICE FOR EVERYONE SO I TRY EATING THE FOOD AND IT WAS DRIED DAMM RICE DRY CHICKEN WITH NO TASTE AND NOW FLAVOR .WELL TY TO ALL CHINESE FOOD I STOOD AWAY FOR MONTHS I'LL MAKE SURE I STAY AWAY THIS TIME 4 EVA PEOPLE LET'S COOK AT HOME AND ENJOY A HOME COOK MEAL IS...

When I ordered here my expectations were average tasting food with alot of grease but man I was wrong. This Chinese takeout has food almost authentic to an actual restaurant from Chinatown which is damn surprising. I would suggest their Bean Curd with Beef and their Sesame Chicken as they both exceed my expectation. The only con I would say is that its not really noticeable since its surrounded by apartments and that the restaurant looks like any cheap fast food Chinese place. Overall if youre looking for a great takeout place, Chinatown Restaurant is probably the best in...