Nonexistent service, a true disappointment
I walked into this restaurant expecting to have a nice experience, but I was completely ignored from the moment I arrived. Not a smile, not a “hello,” not even a glance. I waited, thinking the person at the front would eventually greet me or ask how I was doing, but nothing.
Feeling unwelcome, I decided to leave and went next door to Fresh Bites Market instead. What a difference! Despite being busy, we were served in just 10 minutes. The young man working there, alongside his father, was incredibly welcoming and attentive. Their kindness and excellent service turned our evening around.
If you’re looking for a place where customers are valued and treated with respect, I highly recommend Fresh Bites Market. It’s refreshing to see such dedication to customer service, even...
Read moreread the menus carefully. This place is like an a la carte nightmare....their egg sandwiches go up after breakfast, so pay careful attention to the signs or you might pay $9 for your bacon egg and cheese. Want a sandwish? Look at the menu carefully - you'll have to pay extra for every topping. Don;t be fooled by the prices until you have checked for every little thing that can be added on - tomatoes, lettuce (on a BLT? really?) etc They will nickel and dime you for everything. The food is about the same as any other bodega with a grill and frier, but with all the funny business with the menus and times, I'm going someplace I won't need a calculator to figure out if I can the sandwich I...
Read moreI went to this place today and I am looking for someone who paid $1 for me. I am a tourist in NYC, USA so I don't get used to US dollars. When I made a payment buying a bottle of water, my brain was struggling to get US cash out from my wallet then the man behind me paid $1 for me and I tried to give him back because I don't like owing anything from other people. However, he's gone. I don't know his name or any other contacts. If anyone knows him, please reply my review. Thank you. Happy...
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