Dolly's Coffee Shop — Restaurant in New York

The food is great, but if you decide to go there - check the prices they charge when ringing you up! The prices in the display case are cheaper than the price they charge at the register. For example, the rice crispy treats had a $6 tag in the case, but rang up as $6.50. Fifty cents isn't really a huge deal, but its actually a very dishonest was of making more money off customers who are mostly distracted on their phones or chatting with each other. They also used to do this back when it was called Bread and Butter, before they reopened as Dolly's. I stopped frequenting Bread and Butter after they pulled this sneaky move a few times. When they reopened, I thought I would give this local, small business another chance. I was bummed and disgusted to see they are still doing the same thing. Also, I ordered an iced mocha during my last visit and one of the ingredients had clearly gone bad. The drink burned my tongue from such strong acidity that I had to return it. The owner was so rude, she practically threw the money at me and didn't offer a replacement drink nor did she account for the upcharge for oat milk in the cash she shoved my way. I am always happy to support small businesses, but not when they are dishonest and ungrateful. I will happily take the $25-$30 I was spending there...

Food was great, 4.5/5.

Service today was awful, 2/5.

I don't know why they chose to train someone during the brunch rush Saturday, but it was clear that their game was not on. A staffer could be heard giving directions to the new person, who apparently had been messing up orders (which then had to be remade).

I saw two upset parties who waited an hour for their food. Thankfully, the staff gave those orders to them on the house, which they deserve credit for.

The rest of us patrons waited a long time for our orders, which were not comped. The gentleman next to me waited 55 mins, I was closer to 50 mins. For a single item.

Food was great, especially the pastries, but I would not plan on coming back until their staff is all up to speed. Or come not so hungry, and be willing to wait around...

After moving to NYC, I became a fan of the bacon, egg, and cheese sandwich, and damn, this was by far the best one I had, probably ever!

It is a small coffee shop that makes everything by hand daily, and you can 100% taste that and appreciate the passion and dedication of the staff at Dolly's. I loved the twist and uniqueness of their sandwich. First of all, it comes with an ash brown (yuummm), and secondly, it's in a focaccia, not just any industrial roll. It was really delicious and juicy, 10/10.

The barista and the person at the counter were also really lovely and hospitable. They also have what seems to be some really delicious sweet treats like honey buns and banana bread, which I didn't get to try this time.

It's definitely worth some train time from Manhattan!...