Eastern — Restaurant in New York

I would give this place negative stars if I could. I placed an order today and asked for a vegetable roll. As I ate almost half of the roll I noticed it was a shrimp roll. I called them immediately and the lady that answers the phone had no concern of my food allergy. She said she would make a new veggie roll and have the delivery person bring it. I said I did not care about the roll any longer (couldn’t trust they would send the right thing) and expressed to her my concern of becoming sick. She called us back caring less about me, my health and said she would give me credit. I will file a report with the health department and provide them with my medical bill if I have to go to...

I wish I could put 0 stars. I ordered my food at 10:04pm, within 20 minutes I got the out for delivery text, waited past the estimated wait time 10:55pm - no food. Called Grubhub, they called the restaurant - restaurant said it was out for delivery and ETA 11:33pm. Waited till 11:45 - no call no show and took my money! And they stopped answering the phone. This place is absolutely the worst for customer service and business. They were so quick to take the money out of my account but not to deliver my food!! Even if I got my food 2 hours is a crazy wait time. People of Queens, avoid this Chinese restaurant there are many others in the neighborhood with respect for customers, that are...

Customer service is average nothing to special there but im extremely aggravated that I waited 20 mins for fried and bbq spare ribs I was expecting 4 to 5 nice sized ribs. Nope I got 2 good 2 small ones and out of those 2 one was extremely burnt. Now I’m stuck with2 and half ribs smh. Ming garden which is literally 2 blocks away has better customer service and 5 ribs. Or I dk I probably was discriminated against as I looked like I just rolled around in the dirt from leaving work. I will be returning and if the service is better next time I will be...