El Charro — Restaurant in New York

This is the best pananderia in the neighborhood. You have to learn when the best times to go are to guarantee you get bread fresh out of the oven. I mean, why wouldn't you want that? Their pan de queso is delicious as well as the regular staples like conchas, cuernos, mantecados, etc. One of my favorite things here are these flat, oblong, cookie like things. I'm not sure what their official name is? I just call them tostados de dulce. They don't have them all the time though but when they do I usually get half a bag full. They're perfect for dipping in coffee or...

Bread quality was good. Very bad customer service. The guy in charge seem to be drunk, and kept asking the same questions over and over again, like he was high. Show no concern whatsoever on my complain about a spoiled cake I receive from this place. I didn't want my money back. I just thought it would be good to let them know so it won't happen again. I will never order here again. First and last...

The cakes cornered and without covering the corners, all dirty, it even seems that there are mice, the health department will close the place just come in….. what a rage on top of what he told me sir he laughed at me he made fun of me a lady and a grandfather gave me a lousy service I just wanted a coffee with bread and I ended up leaving crying and hungry both didn't want to apologize I had to leave him the bread I had already paid and a coffee made me feel so bad I ran out crying I am a TRANS woman and we are hers , not hims not good with LGBTTQ …….. Los pasteles arrinconados y sin tapar las esquinas todas sucias hasta parece que hay ratones sanidad cerrará el local nomas entren …..que rabia encima de que me dijo señor se rio de mi se burló de mi una señora y un abuelo me dieron un pésimo servicio yo solo quería un café con pan y termine saliendo llorando y con hambre ambas no se quisieron disculpar tuve que dejarle el pan que ya había pagado y un café me hicieron sentir tan mal salí corriendo y llorando Yo soy una mujer TRANS y somos ellas no ellos no buenos...