El Nuevo Azteca Maya — Restaurant in New York

I really like the food and the prices are very affordable which is great. But the way the business is run is absolutely horrible. We always order for delivery since we aren't close. Delivery takes well over an hour to 2 hours, which means they have one person doing it. The phone is answered in such an unprofessional way. You have to constantly repeat yourself. One time the girl told us she would call us back in 5 mins to charge our card. My husband had to call back and when he asked why she didnt call back, she said she forgot. I mean, seriously?! On top of that, our number has been given incorrectly to the delivery person. Very frustrating. So please, can we correct the way the establishment...

The quality of the food at this restaurant is amazing, it takes time for the food to come out perfect and it’s worth the wait, the restaurant itself is very welcoming, costumer service is excellent and the chefs cook your food with love, and for the food to be that good for a reasonable price is perfect! If you want a real restaurant experience and taste real authentic food from Latin America this is the perfect...

I called an hour ago for my food and it hasn’t arrive. I try calling the restaurant and no one picks up. Very disappointed with the delivery service. I don’t recommend you order for delivery. I won’t order from this place ever again, I have to call to remind him about my food she was like aww I’m going to send it now. Worst place to order if you are hungry and want...