Fitrition — Restaurant in New York

This business was one of my favorites as I come in here every week before my workouts to get my smoothie. The staff is usually very nice and friendly except for today when I came in at 7pm and mentioned to the two girls that served me that they were in the wrong for serving two individuals before me who clearly came after me. Then the lady in the black shirt in the picture as her name was not provided had lied and told me she didn’t see me when I was literally the only one at the counter at the time of my order while she was on the phone facing me. I told her that was very surprising as the store was too small for her to miss me and I was the only one there with the gentlemen holding the dog behind me and that she was facing me at the time. I told her the least she could have done was apologize. She didn’t like the response so she shouted that she didn’t care and pointed me towards the door and told me not to come back. The woman in the red shirt proceeded to tell me the same thing. I’m a long time customer and I have never experienced this type of behavior from anyone over there. I can understand that customer service can be stressful at times and that we all have our days but this was definitely unprofessional on a high note. With this type of staff I’m definitely taking their word for it and not coming back. Hopefully in the future your business could hire more honest and profesional individuals. If 0 was an option for the rating I would have picked it...

This resto has high quality healthy to-go meals that actually don’t taste like cardboard. After moving into the area a few months ago, and as I am working from home - I find myself sometimes having a time crunch to eat my lunch. Fitrition has came in clutch a handful of times and I honestly feel good eating and investing my money in meals that taste delicious (they definitely use more seasoning than salt and pepper) with accurately representing flavors for different dishes. They also have a great smoothie and juice selection with the option of adding a variety of different bases (they even have oat milk!). Would def recommend this spot for many WFH folks, and those looking for a variety of delicious and...

Staff are friendly, drinks are good. Management needs to staff better. Don't try to put in a pickup order thinking you'll get in & get out fast. You'll have to wait in line, same as everyone else. Each individual person in line takes 10-15 min to get served since there's only one person working at a time. I've simply abandoned a couple smoothies at this point, which is an annoying waste of money.

Bottom line: worth a visit if you happen to have time to wait. If not, there's lots of other smoothie options on the block that are...