Frank's Soup Bowl Inc — Restaurant in New York

Service sucks they should close at 3pm you go in there at 5 pm no food all finished at 5pm and place close at 8pm or 9 pm still no food it is a restaurant unfair very expensive every day go in there no food and very rude girls that work in front not nice it should close down never no food every day upsetting staff excuse only cool in morning very expensive food no good service to his customers just not right food should cook all time and put in fridge unfair to us he do not care every day matter I will go department health file a complaint against this matter no food at 5 pm place close at 8 unexcetable behavior towards owner no food to his customers

I went to soup bowl to buy a small chicken curry soup robbing people he giving a mini tray as small that is robbery come no respect for the customer 10 for a 5 dollars tray I won't buy no more food until you go back to small medal tray this mini tray can't full I'm a grown man this is wrong what you doing to loyal customers mini tray I was very upset that is not a small tray you crook Please change that small metal tray been 20 had metal now mini tray that's...

The Uber driver was great!! BUT!!!! The food was tasteless. I don’t get all the positive reviews. Didn’t taste authentic. This is Jamaican food?? I ordered on Uber eats and because I was hungry and didn’t just want to waste my money. I ate what I could. I had the oxtails which lacked flavor plus they loaded my food with gravy after I specifically requested no gravy. Rice and peas again was tasteless and had no coconut flavor whatsoever. Steamed cabbage tasted like paper. I swear they are cooking for diabetics. My husband had the fried chicken which was mostly egg batter and too soft. He ended up dumping it. His rice and peas was described as horrible. My son had the Barbie fried chicken which was the same soggy fried chicken with barbecue sauce thrown on top. The only good thing was the chicken soup. I will never waste my hard earned money buying from this...

I gave the 2 stars because the uber driver was very nice. The food gets 1 star. I was very shocked to have seen so many good reviews about the oxails and to my disappointment the oxtails were not good. It didn't taste like Caribbean oxtails at all. I ate it because i spent the money and was hungry. The oxtails had too much of a specific ingredient which i can't put my finger on. The rice and peas were not good either and didn't taste authentic. NOW, the mac and cheese was down right DISGUSTING. I took one bite and dumped the whole thing in the trash. It tasted like over cooked noodles with chesse...that's it. I even tried to sprinkle some salt and pepper hoping it would bring out some flavor...GAG. The cabbage was gross and tasted like charcoal or something burnt. I would never order from this...