I’ve been a customer for many years at this restaurant on any given day the food fluctuate my favorite food are lacking flavors, spice and the heart of what this restaurant was about. My last visit three weeks ago was very disappointing. Only thing I’ll probably stop here for is the sorrel when I’m in the Bronx. I purchase the chicken foot (no spice was not season properly), fried chicken (lack its true flavor), stew peas (horrible) chicken soup (salt and not its usual taste). Seems changes in chef as it’s lost its original taste. I’m loyal to a fault and have been coming back hoping they’ll get it but I’m tired as I did not eat some of the above it just sat in the refrigerator until it was time to throw out. I gave it a three because the staff and owner is nice.
I just want to add to my review I was desperate and went there against my judgement again. I got the curry chicken feet, jerk chicken pasta. The chicken feet nails was not removed I was so gross out I ended up throwing that food out I don’t think I can eat chicken feet for a while. My son did not eat the pasta I bought for him usually he would eat it but he let it stay in the refrigerator for a week before I threw it out. I dropped my ratings to two stars because for the most part Americans think this is a great food place but as a Jamaican I won’t ever visit this place for food again only for the drinks as my daughter like their passion fruit and I like the sorrel if the flavor...
Read moreFood is great. I live out of state and go out of my way to support this restaurant. My last visit there i walked in and no smile on the employees face and i said something about that and the response was you not smiling either. I in turn said to the lady im not running a business im here to support the business and if you have a frown on your face its not welcoming. Some menu items had no prices next to them and asking seem like it was bothersome. Not all remodeling is an upgrade (miss the old place). I ordered my food and went to pay and question my receipt immediately after and was told there is extra charge for using a credit card. Mind you i had cash on me so if that was communicated to me prior to using I would obliged and pay with cash. A sign should be posted stating extra charge if u use a credit card and cashier should state that to credit card customers also. I want to support minorities establishment but its hard when customer is not there priorities. We have to train our frontline staff to smile more and be more courteous. At the end of the day this will drive more business through your doors and if i must say...
Read moreI haven’t been to Gold Star in about 2 years but I had a large oxtail with yellow rice two days ago and the following must be noted: Way too sweet, I felt like I was eating bbq chicken. After a few spoonfuls I had to purposefully block out the sweetness :/ What happened to serving meals with vegetable and plantains? Cabbage and plantain is cheap so there should be no reason to not add to it an order automatically to complete the meal. It’s simply not Jamaican takeout without those two side orders!! (Yes, mi is a yardie) The cost. I understand oxtails are expensive but at least add a tin of broad bean to help stretch the meat. There’s no reason why I have to dig up the plate of food to find meat, that just isn’t right… I like to see how my food is shared. A plus of Jamaican restaurants is that you can see the food in front of you so you can make your adjustments to suit your personal tastes. Get more serving shelves so ppl can see the food.
I will return because I like the interior renovations and I have had quality food in the past, however, the food and service must be kept at a high standard. Anyways, big...
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