Hwa Lung Kitchen — Restaurant in New York

The first time I went to this place, I ordered some fried pork dumplings. The dough was extremely thick and chewy, and were was little to no filling. It was repulsive. I gave the place another shot, and tried their General Tso's Chicken. I ordered it on two separate occasions. Both times, the chicken was undercooked. This could definitely be a health hazard. I tried to give this place multiple shots, as it is very close to where I live, but it is absolutely terrible. Do...

Food is good. But the staff is extremely rude. Every single time I've ordered, they do not answer questions regarding ordering/their food. Every time I say thank you, they ignore it. They don't have any phone etiquette either which makes ordering on the phone kind of awkward and you're unsure if they got your order.

They seem bitter and make you feel like you are bothering them for giving...

I know so many ppl are complaining about staff's phone greeting. But if you visit in person, you will understand why. This person was wearing ear piece and sometimes had difficulty hearing me. Ues it would be nice for people to hear the word "hello" in the beginning of conversation but don't judge without physically seeing how hard the staff...