Jin Ramen Hamilton Heights — Restaurant in New York

I’ve been to Jin Ramen so many times and was a huge fan. That’s why it’s so sad to leave this review. I like to highlight local restaurants when I have events or bbq’s so I ordered one of my favorite appetizers, the potato salad, as it’s not something people would first select when going to a ramen place but it works for a bbq and is so delicious. I ordered 6 portions from their lunch menu and have purchased from the lunch menu many times…never had an issue. I opened the bag at home and to my surprise, it was the smallest portions in each container. I actually combined them and they all fit in one 8oz container. So I spent $36 on 8oz of potato salad….I was happy to pay a premium which was $6 for around 5 to 6oz (what they usually give you), but when I can purchase 16oz for $4.60 at Whole Foods, you can understand why I was upset. I called and explained this to a team member and they said he would have some call me back immediately. I never heard back so I handled it with DoorDash instead and unfortunately have to leave this review. Truly disappointing. I did give the shout out at my bbq but there wasn’t enough for everyone to try it and I’m sure my explanation to my guests will hinder them from stopping by now which makes me sad and was the opposite of my intention.

I understand your price is your price and I’m empathetic of cost increases happening for all of us, but as a returning customer who knows what you offer and then you dramatically reduce your portion sizes by less than 1/3rd of what you typically offer, it was shockingly...

Unfortunately, our experience at Jin Ramen on 149th St and Broadway was disappointing. We ordered a bottle of wine and chose the larger size listed on the menu, priced at $25. When the wine arrived, the bottle was much larger than expected, which we assumed was just a generous pour. However, when we received the check, we discovered that the server had brought out a bottle size that wasn’t even listed on the menu—and we were not informed of this change until the bill arrived. The larger bottle was priced at $85 and was listed on a menu that we weren’t shown.

To make matters worse, the wine glasses the server initially provided were dirty, with visible lipstick stains and food residue on them. We had to request replacements, which left us uneasy about the attention to cleanliness here.

And rather than a proper wine bucket, the wine was served in a stainless steel kitchen food container, which just felt off for a restaurant experience. Overall, the lack of communication, unclean glassware, and poor presentation left us disappointed. We won’t...

We just had a very unpleasant experience at this restaurant. We ordered a bottle of Otokoyama wine, where the menu they originally showed us only showed 2 prices (one price per glass and another per bottle). When we were paying, the waiter charged us $85 because we ordered a bottle. But he never explained to us that there were two sizes of bottle, a small one and a large one, and the menu doesn't specify this either. The waiter obviously decided to sell us the larger one since it was more expensive. The quality in which they gave us the bottle was not the most appropriate or the most profesional. They placed the bottle in a stainless steel kitchen-like container. The glasses were also dirty with lipstick and food residue, we had to ask the waiter if he could change them for us. Very poor service. Try to be as honest and sincere as possible with your prices on the menu, don't try to trick customers just to...