JW Public House Flushing — Restaurant in New York

So I attended JW for a after dinner celebration with friends for drinks. When we arrived we had to wait around 10-15 after being seated to get someone over to help us. We kindly let the staff know we were waiting, not much of an issue but we soon realized it was just the first indicator to how our night would continue to go. We place an order in for a few drinks and something called the suitcase. As well as some small appetizers. We waited about 15 mins to get two drinks and then around another 10 mins to get the suitcase of drinks, which was about 12 cocktail drinks. Nobody came to check on us while we waited patiently and we had to ultimately get up to remind them we were still waiting for the rest of our drinks. Second time we had to remind them we were waiting so far. They appeared to be confused about where our drinks were. At about 1 hour into it and as our frustrations were rising, but still trying to enjoy our night were told the kitchen was close. Close. 1 hour after we placed the order. We asked the guy why are we, not only being told that now, but also why did someone wait to put our order in and he simply replied "I don't know I was just told this" Just told what? It appears that the original guy taking our orders took them and never put the drinks or food in and simply forgot we were there since nobody was checking on us. To have a group of 6 people waiting around not being attended to is extremely unacceptable and what's even worst, when we asked what will be done about all the issues and problems we were having the guy said nothing can be done since the manager was not there. That perhaps explain the lack of service going on. I will never return back here. If I am spending my money there I should be treated with way more respect, if you cannot handle a few drinks and a couple food orders maybe this is not the place for you. To wait that long for everything and calmly be told nothing can be done is egregious. To top it off for fun, we asked about the karaoke since this is such a bar, we was told they don't offer it. Even those it was a stage, projector, projector screen, and lastly we saw the woman pulling out a mic after we asked....

Consistently terrible service. Every time I've been here they take forever to take orders, they constantly get orders wrong and take forever to serve. Last time we visited with a group of friends they didn't tell us for an entire hour that the kitchen is closed and we won't get our food. We checked in with them every 20 min and they said the food is coming just to hear an hour after we ordered the kitchen is closed. Pathetic service, and most of the staff barely understands English. They write down the order in their native language and don't even put...

Went for a friend's birthday. They didn't check in on our table the entire 1.5 hours we were there. We had to constantly walk up to them to ask for updates on our order. The food never came and we ended up leaving after paying the bill. They didn't even consider giving...