Kabayan — Restaurant in New York

On 2/25/22, I ordered 15 fresh lumpia and i told the girl who answered the phone that i will pick them up the next day in the morning. She told me that the cook comes in the evening but will prepare them at night and leave them in the refrigerator &;will be ready for pick up next morning. When I came to pick them up I paid over $72.00 with tax. I noticed that the fresh lumpia are smaller and didn't have any lettuce sticking out at one end. At the party, my guests who started eating the lumpia complained that the lumpia had only big chunks of cut up carrots,celery & cabbage inside with no meat or shrimps. Obviously, it was a rush job!!! My other guests refused to eat the left overs as well as take them home and I was stuck with about 10 of the lumpia. The next day I called the store & verbalized my disappointment. I was told that when I ordered the fresh lumpia, i should have mentioned to them "what I want inside the lumpia". I got so furious that i told the girl that whenever I eat in a restaurant & order the lumpia on their menu, i was never asked by the waiter/waitress what I want inside my lumpia. I told the girl that was the last time i'll order food from them again. Not only did i waste my time picking them up but i also wasted my money on their lousy food that i served my guests. Not sure if this place is aware that food quality is an essential part of the whole restaurant experience which contributes to customers satisfaction & whether they will return or order from them again! They don't even deserve the 1 star...

All Filipino food here taste good! Typical turo turo (means point what food you want) in Queens!

Location: It is located in Woodside. It is mainly a grocery store but at the side they sell ready to eat meals!

Service: you have to point what you want and they will wrap it and you pay in the cashier. They are nice as well.

Food: Everything is good here but my favorites are: SISIG: this is the best! So tangy and mild spicy. The pork is well cooked and seasoned. PORK BBQ: it is on a stick, the meat is tender and charred to goodness. DINUGUAN: pork blood and pork! It is soo good, you will get more rice! OKOY: shrimp and sweet potato combined and fried. CALDERETA: the sauce is the best, the beef is tender. ADOBO: afcourse this is staple filipino food, the saltiness of the soy sauce combined with the pork or chicken makes you want to get more rice. GINATAANG LANGKA: this is seasonal, but if I see it I get it, its langka cooked in coconut milk with chili and shrimp!

Price rating: 8/10, thats the only thing, they rise their prize a lot.

Definitely will come back here because I love Filipino food!...

Just no. Though the young man working behind the counter, serving the selections, was wonderful and helpful, the woman in the pink shirt today, Father's Day 6.19.22, was a representation of what guest services should not be. She complained that her line was long, even though most people, on that line, were there to buy food and support her business. She also complained, in front of customers which directly targeted my group, about how customers starts ordering additional items once theyre in front of the register, which results in her team being bombarded and a longer line. In our defense, there was no menu listing of what is being offered and some items are hidden behind the glass, close to the register. She really should step back and be grateful. Regardless how tasty your food maybe, if your service is like this, you will no longer have customers. She can...