La Colombe Coffee Workshop — Restaurant in New York

Probably the worst experience I had yet and I’m a fan of La Colombe Coffee, however, today the hospitality was not it. The lady who was taking orders today was just plain rude! She gave me a face when I asked if the order was mine and purposely looked away or acted to do something when I approached the register. Not to mention she did not give me the two croissants I ordered. Keep in mind it was empty. When I asked if I could get my croissant she informed me that she did not charge me but in fact she did, once I showed her the receipt all she said was “oh you did”, did not even apologize. I really hope she doesn’t treat other people like this because if she does, then what’s the whole point of working in a shop that involves taking orders and dealing with...

I had an incredibly disappointing experience with the barista and cashier, Brian and Sofia (if those are even their real names). When I politely asked for my Americano to be redone with just a splash of milk, they both seemed visibly annoyed and acted as though my simple request was a huge inconvenience. If fulfilling a basic customer request is such a burden, maybe they should reconsider their career choice in customer service—or at the very least, take a break to cool off. I’m still in shock over how rude and unprofessional they were. Unacceptable behavior for a coffee...

Maybe not the greatest place for doing work but always dependable for a great cup of coffee. This is a pretty small location (but equally pretty) compared to its NoHo spot. I did appreciate that I was able to get a table on a Sunday afternoon. Pros: I love La Colombe coffee. My iced mocha was expectedly good. My coconut muffin was fine if a little bland. Cons: small tables, only one outlet, no bathroom, no wifi (unless you have TWC and then you can log in to their hotspot), and perplexingly very cold. And I mean shivering cold after a few hours of working on my laptop...