New Nice China Town — Restaurant in New York

I wish I could give this place ZERO STARS. My grandma ordered from here 3 days ago and they delivered and we thought the food was decent. Today we call to place an order again and the woman on the phone was extremely disrespectful and rude. After giving her our address, she tells us she doesn’t deliver to us??? How is this possible if we just ordered from them 3 days ago to the EXACT same address. Before we could ask her why, she hung up the phone on us…disgusting disrespectful behavior. Never in my life have I witnessed such a rude and hostile demeanor. I would understand her if we maybe ordered years ago and they no longer deliver HOWEVER we just ordered 3 days ago and everything was fine and now it’s an issue? Doesn’t make any sense. We called them again at least 3 more times and each time she hung up the phone on us and YELLED at us when we were confused as to her reasoning. Mind you we live 5 minutes away from this place, have had deliveries from them several times and just 3 DAYS AGO, and her excuse is that “you’re too far” and had the audacity to scream at us?? Are you kidding me???? So disrespectful. If you like AVERAGE food, HORRIBLE, TERRIBLE, DISRESPECTFUL, RUDE service, this is your...

Quality use to be good until my fiancé and I encountered this last night. Just got off of work and ordered Chinese food. We ordered an Wonton Egg Drop Soup, an Egg Roll, Crab Rangoon and Sesame Chicken with pork fried rice. Everything was there and seemed in order. Cool. Came home to eat, next thing you know, my fiancé finds mold in her dumpling soup. Called them to report it, told me I can get my money back. Cool. Came back to restaurant and they gave me my money, however, when I showed them the evidence, they argued saying that it was scallion in the dumpling. Anybody in their right mind would see that it’s mold and not a scallion in it. Confirmed it with 5 other people and they all agreed it was mold. Needless to say, to lie to your customers, is a next level of disrespect. Highly doubt I’ll be coming...

We live a block from this place and my girlfriend (who rarely eats out of gets takeout or delivery) usually wants Chinese when we do get takeout so we go to this place. She always gets Chicken and Broccoli and/or Lo Mein. I jump around a bit and have had Broccoli in Garlic Sauce, Kung Pao Chicken, Egg Foo Young, Eggplant in Garlic Sauce, and Home Style Bean Curd (pictured). Some of the dishes are excellent--especially weirdly the Chicken and Broccoli (for such a middle-of-the-road staple menu item).

Everything is light and not too greasy/corn starchy which I think is the best part. The only reason I'm not giving 5 stars is because some of the dishes are fine but not amazing (particularly the Lo Mein and Bean Curd).

Still, highly...