I recently visited the Newkirk Fruit Shop location at Newkirk Plaza. Unfortunately, my experience was marred by poor customer service, a lack of cultural assimilation, and rudeness from the staff.
The customer service representative seemed uninterested in helping me, and when I asked for assistance, I was met with a dismissive attitude. Furthermore, the store's lack of cultural sensitivity was evident in their sales strategies that push you to purchase fruits that is nearing shelf life and inability to accommodate my cultural needs.
To make matters worse, one of the staff members made a rude comment that made me feel unwelcome. As a customer, I expect to be treated with respect and dignity, regardless of my cultural background.
To improve, I suggest that this provide cultural sensitivity training for their staff and expand their "product & service offerings" to cater to diverse customers. It's essential to create an inclusive environment that respects and values all customers.
Overall, my experience was disappointing, because of the way I was treated and I hope that they will take steps to address these issues and provide better service to their customers. Also the storeowner should know by giving back to the community through service contributes to the wellbeing of their customers builds a positive repetition, foster loyalty and support the...
Read moreThey are busy and so you feel kind of rushed, but they are the only place in the whole area that sells bubble tea (they don't always have bubble tea but today they did; the green apple was wayyyyy too sweet but I watered it down). They have a big range of flavors, plus fruit smoothies with a good range of fruit options. Fresh produce including fruits and veggies serving the south asian and latin...
Read moreGood selection of fruits and vegetables, but not always consistent, such as they had bell peppers for a few months and I haven't seen any for about a month now. Better prices than the surrounding supermarkets and some more exotic options too. The times say closes at 8 PM, but in my experience, they close at 7 PM. Everyone is helpful and nice here, including...
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