I went to this restaurant because my mom recently came across it. I've lived in the area for two years and never heard of it so I figured, let's give it a try. We ordered two steak combos and specified we wanted them well done. The combo includes rice, beans, sweet plantains, and a side salad. The orders arrived to our table less than fifteen minutes after we ordered. When I tried cutting the steak the knife was getting stuck and chewing on it was an even harder task. I finally couldn't take any longer so I called the waitress over to take the plate away and show the cook the redness inside the steak and how hard it was to cut. I asked her to switch the steak to grilled chicken instead. The rice and beans were barely warm and did not have a fresh taste. Moments later a completely different waitress comes to our table to tell me I can't supplement the steak for grilled chicken. She did offer to have the steak cooked better but I declined. My mom, on the other hand accepted the offer and when they returned with the plate, I asked for the bill. There is no way I'm going to pay my hard earned money for something that tastes terrible and can potentially make me sick. I have never been and shouldn't be forced to eat something that they messed up on to begin with. This place needs an unprecedented inspection, new cook, and much needed customer service training. This happened today around 7:30pm. If you want to avoid getting sick, being disappointed, or dissatisfied, make sure to dine elsewhere.