I went to this restaurant because my mom recently came across it. I've lived in the area for two years and never heard of it so I figured, let's give it a try. We ordered two steak combos and specified we wanted them well done. The combo includes rice, beans, sweet plantains, and a side salad. The orders arrived to our table less than fifteen minutes after we ordered. When I tried cutting the steak the knife was getting stuck and chewing on it was an even harder task. I finally couldn't take any longer so I called the waitress over to take the plate away and show the cook the redness inside the steak and how hard it was to cut. I asked her to switch the steak to grilled chicken instead. The rice and beans were barely warm and did not have a fresh taste. Moments later a completely different waitress comes to our table to tell me I can't supplement the steak for grilled chicken. She did offer to have the steak cooked better but I declined. My mom, on the other hand accepted the offer and when they returned with the plate, I asked for the bill. There is no way I'm going to pay my hard earned money for something that tastes terrible and can potentially make me sick. I have never been and shouldn't be forced to eat something that they messed up on to begin with. This place needs an unprecedented inspection, new cook, and much needed customer service training. This happened today around 7:30pm. If you want to avoid getting sick, being disappointed, or dissatisfied, make sure to...
Read moreBeen a customer for about 12 years now... In my opinion, they have done nothing but improve over the years. The food, the service, the atmosphere. I generally get the arroz con pollo (it has shredded chicken in it - not whole pieces, and for me, the balance is perfect. Love the tamales, too. Very family friendly inside, although I generally take out. And that green sauce they give you to drizzle over everything is perfect. The prices are great, and you will be full. I don't understand why anyone would complain about anything at this place. They deliver exactly what they promise, and the food and service have always been great, in my opinion! I only happened upon their reviews today because I am going with my sister tonight, and wanted to check the menu online to see if I might want to deviate from my favorites for...
Read moreI’ve been trying eating here since I was a child for pretty much as long as I can remember and am still a loyal customer so I like the food and I like the people. Have also gone on birthdays and such.
The only thing I miss is that it used to be very home style and seemed like a Colombian restaurant was placed in the middle of Queens. It used to have Spanish jokes on the wall and things like that. They remodeled made it modern, and more Instagram friendly while taking down the things on the wall. It’s a change that took place a while ago and I get why they did it but I still miss it as it alters the experience but not to make it worse though.
Also our most recent waiter...
Read more