Marshalls — Local services in New York

This is the worst store, I bought some tennis shoes and when I went to put them on I realized it was the same foot, I went to the store so they could look for the corresponding one and because I didn't have the invoice they didn't help me, I showed them that I had paid with my credit card and they simply told me that it was not valid, I explained to them that I did not want money, only the tennis shoes that I was missing and still they did not find a way to help me, I asked the manager to please find someone to speak Spanish and with a bad look on his face he did. I must emphasize that some employees in this store treat us Hispanics very badly. I am not a thief and I showed proof of purchase in that place. They are so nerdy when a Hispanic speaks badly to them but such bad and dirty people are those of that nationality X... There are no more racist people than that Nationality. the manager of that place is a racist. I hope that tennis has served a family member because she clearly shows that she needs it more than me. Dominicans are humble, hard-working, supportive, happy people, etc. I will not allow any nationality to pretend to see me above man. we have to respect each other. Very bad service from the...

It's Marshalls. It's not Nordstroms, it's not Saks.Some locations are better than others; anywhere outside of NYC where people aren't just slobs lol. Their prices are great because they don't spend money on other things (alas, like salaries, so when the service is less than great I'm not a complainer I know how that goes) I always find something great whether it be for home or my boys. The layaway option is a godsend. Doesn't break my budget, and at Christmas I just waltz in, pick it up avoid the lines. As an avid shopper I've seen stuff from Anthropologie, Macys, Coach, Dooney at more than 75% off (and yes sometimes it's out of style or has a small defect) In sum, there's a reason why TJX enterprises (owns Marshalls, TJMAXX and Home Goods) are leaving other retailers in the dust (RIP Daffys!) It's the merchandise. Updating on 5/14/2017 to say while I understand the cutomer paying now is more important than the customer paying later, waiting 1.5 hours in the layaway line is absurd. One cashier and she's the one also looking for the items. Don't offer the service if you don't intend to do...

I previously reviewed this place before, but I feel the need to write another review simply because of my strong opinions towards this Marshalls location. For years now, this location has remained one of the worst Marshalls I have had to attend. The merchandise is always out of place, especially the area that holds shoes on sale, or any sale section in general. A lot of the times, products have been opened and tested, or even completely taken from their original boxes. As if the constant mess wasn't enough, the employees are another reason to leave this store unsatisfied. They are the slowest, most unattentive sets of employees I have ever come across. Despite new faces coming in throughout the years, only one out of the many has shown anything close to being friendly. Everybody else just enjoys to take their time while an uncomfortably long and dreadful line continues to grow, and customers grow more upset. It is a complete displeasure knowing that I have to pay for merchandise at this store, because when I happen to find something of interest, I am facing at least a 30min...