Paris Baguette — Restaurant in New York

I was next in line and the guy informally said "Yes?" (That wasn't the problem but the cashier could have said "May I help who's next?" ) I asked him if was there any red bean filling in the mini rice donut because it didn't say on the placard. Usually, I read the ingredients when I go to a Paris Baguette

I think his name is Josh or Joey, he looked frazzled and stated there is red bean and in a condescending manner stated it should say on the placard. I told him I already read it. He said "oh".

After his "not willing to help" demeanor, I left as I don't want to spend money to an establishment that has rude staff. I called this location and Joey picked up. I asked for the manager but he said he doesn't know who she is. I said I'm pretty sure he does since works there. He said he never sees the manager. I feel like the customer service at this location can...

The staff at this location is horrible and the manager (Howard L) is extremely rude!! I took my daughter and had her picked a cake for her birthday and had my husband picked up later. We had our daughter’s birthday party at a restaurant and when the waiter brought out our cake, I realize the staff at Paris Baguette gave us the wrong cake and my daughter was very unhappy!!! Following day, I went to the store to speak the manager and the manager told us we should have brought back cake from our birthday party for an exchange. What kind of stupid staff are they hiring!! Is he that incompetent? He was extremely rude and without investigating the fact and does not take any responsibility! They need to fire this manager immediately because he has no business working at...

Their lattes are good but could be better. Its 95% milk and sugar you can barely taste espresso/coffee. I asked to have mine with less milk more coffee but they said they’re not allowed to do that. I asked for an iced coffee instead of latte but with a pump of coconut and caramel, they also said they couldn’t do that. Which i don’t understand because shouldn’t the customer be able to customize their coffee to their liking? Hope they can try to put the customer first...