Park Asia — Restaurant in New York

DANGEROUSLY INDIFFERENT.

I first tried their dim sum a couple of months ago, and was grateful for the change in environment, and also that it was comparable to the nearby East Harbor Seafood Restaurant I usually frequent. I heard that Park Asia has been through some renovation: the two floor restaurant is airy because of the amazingly high ceilings, and brightly lit from the multiple windows. It has comfortable seating, and the tables are pretty spaced out. The ground floor is superior since the second floor is darker and less appealing. Also, if it is winter, you will feel a draft coming through the large windows.

I had my annual Chinese New Year dinner with relatives at here. We gathered 15 people for a feast at 7:30 pm on a Saturday night. When I arrived, a few relatives had already been waiting for a while. Since we had reservations, I was fine with waiting out the next half hour until our table was ready. However, our table was not ready until half past 8. This made the early birds irate, and we were all feeling a steep drop in our blood sugar levels.

We ordered many dishes that included soup, shrimp with broccoli and walnuts, beef stir-fried with lotus root and other vegetables, fish fillets, fried rice, etc. It was more than enough to sample their dinner service.

And MY GOODNESS.. two big issues arose while we were eating. The first was the strong chemical detergent taste in our soup. If I had run my bowl of soup under water, it would have started foaming. That's how disgusting it was. I alerted the waiter, who happened to be familiar with my uncles, and told him. He then told us how well they rinse their dishes. Meanwhile, I'm offering that he or a chef try the soup and be their own judge. He ignored me.

When our steak arrived, some of the inner cuts of meat were completely RAW. I don't mean that it was simply a little bloody- it was BLUE. It was a frightening discovery made by my cousin after she had already taken a bite. Once again, we called the waiter over, and he had the audacity to say that raw beef was fine and edible. Chinese cuisine is NOT known for serving raw items. The fact that he would disregard the possibility of bacterial infections from the meats made me especially angry.

Of course, making a fuss in a Chinese restaurant will get you no where REAL fast. They will most likely not remake a dish, not take it off the bill, and not acknowledge their faults. The only thing that will get their attention would be a call to the The New York City...

I don't know if I've ever been so badly shamed in front of my family's friend. We had a reservation in a room, and I did not expect a room right away, as I know that the time for yum cha started way earlier than 11AM. I saw the door was closed, and I go to open it a little bit to see if there was a party in there- no harm meant. I saw a table inside and closed the door right away, apologizing. My party then went outside by the hall to wait a bit, and a manager who walked by decided to scold me and saying something along the lines of: "You should've came at 11:15! (My reservation was at 11AM) The people inside the room would have been done eating, and paid their bill!" What do you mean I should've came at 11:15? Isn't that rude to say to your next customers? The best thing you could've said to me was likely to wait for a little bit for the last party to be done, and I would've been completely fine with it. I have NEVER seen such HORRIBLE service from the managers.

The rest of the staff was fine (just managerial position with some HEAVY attitude issues), and the man setting up the table for us in the room later would chat with us, and was extremely nice in setting up the T.V. (as it was the World Cup airing that day.)

The food was also great; but the options aren't too wide. I don't think I left very full, and had to grab Nathan's shortly after. That being said, don't let it discourage you from trying this place in the area; avoid the managers and just do you- interact with the normal restaurant staffs and aunties pushing the carts; they're very nice people. Just managers with heavy, heavy attitudes is all that you'll have to...

I recently hosted my wedding in Park Asia. What initially drew me to the venue was their high ceilings and interior layout. But I am super regretful for judging a book by only it’s cover. We have had a set menu a month in advance and made a hefty deposit (over half the amount the dinner costed). We also tipped the waiter and kitchen staff in advance in hopes for better service. However, upon arriving at the restaurant 30 minutes before the reception, we found out not only did the staff not set up the party favors (wine for 200+ guests) that arrived for over an hour. The managers requested the boxes to be scattered throughout the restaurant causing chaos as our wedding party had to locate the boxes and set up the favors ourselves. We also found two boxes hidden under a table as though intentionally set there to hide and steal from us. Furthermore, the fish that we originally chose on the set menu was switched to a cheaper fish. The food was not up to par as everything seemed cheap so the restaurant can save money. The food all arrived cold, and dishes were taken away so quickly before guests were able to finish eating. More chaos followed when the staff locked the door to our changing room without notification or providing us the key, so we had to frantically ask around and get sent around to multiple staff to look for a copy of the key. Morale of the story is do deeper research beforehand, and do not tip in advance, more tip does not equal better service, as this restaurant is just a leech. I would NEVER go back or recommend Park Asia again, nor would any of my...