Well of course customer service will be brusque and nearly nonexistent, it's a market by Chinese people catering to Chinese people, after all.
I was scolded twice this morning there. First time I asked a lady if she could bag me a smaller bag of green beans (she was standing there making 3 lb bags and I wanted just a 1 lb bag). She did it for me - sort of - after yelling for a bit and me finally going, "but yeah, are you going to do it for me or not?" Strangers yelling at me don't usually faze me.
Second time was my fault, but it's no less than American supermarkets allow. They had giant bags of cherries, and I didn't need all of them, so I started putting some from my bag into another bag. A male employee saw and came over, scolding again. So I explained it was just 2 people eating, and I don't need all this. I got my way, but we also made a scene. But hey, it's New York. Who cares?
The place is large enough, but be prepared for it to be freezing during cold months. I swear this place has no heat. It's oftentimes crazy crowded, and the checkout lines are every man for themselves.
Despite the cons, I try to make the trip once a week. Free parking (supposedly you must spend $35 to get one free hour of parking, but they haven't ever checked my receipts), produce is generally very fresh and cheaper than the supermarkets, and the food court is handy if...
   Read moreDon't expect any customer service......People work there are like gangs. I was there and the cashier over charge me on two item. (she wants to charge 3x the price). I catch it & inform her to check the item again. She refused and begin to argue that the price is correct. She's is actually yelling!!! I asked for manager and a guy came over but hes very unfriendly. While he scan everything again, the cashier was cahtting with other people emphasizing that I'm a idoit & lying. Guess what?? I"M RIGHT!!! The manager rescan everything with the correct price. This cashier & manager did not apologize or said a work & tell me to pay for it. I told them that they need to said sorry or they can put all those thing back to their shelf. They refuse and I turn around and try to leave, while that a store associate try to stop me from leaving and order me to pay. I tell him to move awy or I will call 911. He almost try to push me until I took out my phone & about to dial 911.
These people are gangster, I advise people not to shop there.
In the past experience, I saw these cashier yelling at the erlderly people again & again because they are slow. This...
   Read moreI am only giving one star if there were zero stars I would give it to them. All there cashiers are really rude with no manners. So I went to fei long supermarket and buy things and when I went to the line to pay and when it is my turn I was checking at the computer to check if they extra charge me on some item because before they extra charge me and I didn't notice it. And I was looking at the computer to double check and the cashier was keep rushing me card,card,card and then I told her hold on one second I'm check if you extra charge me. And then she gave me the rude stare and telling me that I have no manners and my parent didn't teach me right !I mean what the... You are working here and as working as cashiers YOU SHOULD AT LEAST HAVE SOME MANNERS TO THE CUSTOMER. And I have right to DOUBLE CHECK IF THEY EXTRA CHARGED ME. This place is making me disgraceful. I don't think that people would be able to go there and buy thing. With that rude attitude to a customer and telling me that my parents didn't teach me right. I don't think that people will go there and buy things from them if they continue having this...
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