The most awful dinning experience ever! I would have given this place with no star if I could. We came here for a birthday dinner on a Saturday night, and made a reservation at 7pm. Because there were a lot a people waiting and we didn’t get a table until 7:35pm which I totally understand. We were told that we only allow 2 hours of dining for this buffet . Foods arrives pretty quick (like 7:50), but the hotpot broths were missing! We got the pot like 8PM , and finally can start eating/ cooking our foods and we were told our time will be EXTENDED because the hot pot broth didn’t arrive on time. BUT!!! When we were trying to order more foods at 9:04pm EXACTLY, we were told that our time was up and we can no longer order any more foods and the waitress just LEFT our table without saying anything!!! And nobody ever came to us since!!! We didn’t have any chance to even cut the cake or receive any prior notice that our time was up! We were just literally had ONE HOUR to eat and catch up with friends.
Do not waste your money in this place! You could definitely find some decent hotpot places nearby and you can definitely get a better service for the similar/...
Read moreAnother AYCE hotpot in Brooklyn. The service is good jus as other Yelpers had mentioned. This is only good for those who like seafood. Other than that the non seafood items are limited. Overall the seafood was good. We ordered crabs, crab legs, giant prawns, oysters, small live shrimps, razor clams and etc. They have a small selection of quick bites (fish ball, wood ear fungus, ramen, straw mushrooms, sausages and 2 flavors of the same pastry) on the revolving belt. Overall the food is good but the seating layout and table is very cramped. I'm not a big person but I was trying not to knock down anything from the table. With 4 personal hotpots, a seafood platter and few plates here and there the table is already full. The hotpot is so close to you that you'll get a hotpot facial. The edge of the hotpot is just 2.5 inches from end of the table.
The table next to us ordered oysters and found a worm in one of it. The manager took the plate of oysters back without hesitation and asked them if they wanted another order - they declined. I would too, if I found a worm. Other than a worm in a oyster the small table the...
Read moreKeep calm it's hot pot season!
I love hot pot. My kids loves hot pot. Everyone loves hot pot. Who doesn't?
Who knew hot pot can be this fun?! A moving conveyor belt, not with sushi, but with plates of hot pot items! AYCE for a great low price ($19.99 a person). The belt is never empty and around and around comes the little portions of fishballs and other staples. I've tried at least 3 of their soup bases, all of which rich in flavor. My favorite? Tomato. Pots were constantly refilled and skimmed.
The atmosphere is nice, lighting wasn't too dark. Decor looks trendy with a hint of British accents. Though, I felt cramped when it came to seating wise. No where to hang coats and bags, couldn't even do that behind my chair since they're rounded.
This place has quickly become our new favorite in the...
Read more