So I ordered food here to be delivered. I had a menu from passing by it one day. When the food arrived the beef lo mein was very soggy and tasteless as if it had been made hours ago and was just reheated for me. But that was just the beginning. I checked the menu and added up the prices and realized that I was charged 6.75 cents extra. On top of that I had a 1.35 service fee. So I called and politely said you charged me too much. They got angry and started to yell prices over the phone. Every item I bought had a different price from the menu price. Each item was either .75 more or 1.00 more. I told him that it’s not right to advertise one price and charge another and his response was that he’s been there for 30 years and he’s not gonna change the menu now. I know they have a language barrier but they aren’t stupid either. They are jacking up prices for deliveries and sending receipts that has no details in hopes that no one catches it. Stay away from this place. When people behave this way it’s those same people who will feed you food off the floor or expired food. They do not care about the customer at all they only care about there pockets. This place will be reported to bbb. Hopefully they shut them down or fine them at...
Read moreWhile the service is ok for what you may expect to get in an immigrant neighborhood of Brooklyn, NY, the dishes I ordered don't live up to expectations. There is a myriad of Chinese take out places around, and this particular restaurant doesn't compare to some of the ones in the area I buy from usually. Particularly, the popular sesame chicken. The chicken meat itself was so little of, so dry and hard, the dough surrounding it was too much, and way too sweet. I was chewing deep fried dough with something caramelized inside (chicken). The price was higher than similar places in the radius of several blocks. The other dish I tried was the boiled chicken dumplings. The dough of these was so thick and chewy, that it felt like I had to chew through boiled clumped up flower to get to any flavor of the filling, the ratio of meat to dough was probably 30 to 70. Overall, it feels like their standards are low for the taste of the food. There are definitely way better places to get your...
Read moreAlright. So the food is GOOD!!! I ordered chicken on a stick with fried rice. I loved it.
The problem I had was with the cashier though. The cashier told me the price was $6.75 for what I ordered. So I sat for 10 minutes so she can make my food. Once finished I gave her exact change of $6.75 just so she can change the price saying that the price is $7.45 because of “tax” (she had an unfriendly voice and snatched my other dollar from me from my hand)
She never told me in the beginning right after I gave her the exact change.
I really felt ripped off.
If you ever go buy food from there make sure to ask the cashier what’s the exact total and don’t let them change the price at the end.
I will go again because the food was good. But if the cashier changes the price in the last minute again I will leave the food and not pay.
(Thursday May 30, 2019 at around 4:20pm if the manager wants to check...
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