Planet Taco — Restaurant in New York

I had a shrimp taco and a birria taco. Both were tasty & prices were very reasonable. Customer Service from the girl at the cash register was lacking! She approached the register on the phone and barely greeted me as I attempted to order. Never assume that someone at your restaurant is a regular. This was my first time there, and the energy and attitude from the cashier was not welcoming at all. She said she was charging my Friend the price for a plastic bottle, and that she should go back to the refrigerator and grab the bottle. There was a glass bottle and a can available. There was no plastic bottle. When my friend brought up the glass bottle, she was told that it would cost more. That would not have been an issue at all, it’s just that there was no plastic bottle of the beverage that she selected. There was only a can, and I assume that the can would have been cheaper. Again, the cashier seemed like she had an attitude, and eventually tried to make it better by just going ahead and giving my friend the bottled beverage. There were lots of guys in there hanging out drinking beer bothering us as we trying to enjoy our tacos. There were three of us- We ordered 6 tacos, 2 each- they brought out all 6 on 2 trays. This made it difficult to eat without making a mess. We had to request a third tray . Again the tacos were pretty good (aside from the crispy fish one-my friend said it was a little dry) , but the service was pretty trash. I’d rather go somewhere with consistent,...

I came on a Friday during lunchtime, looking for something quick. Planet Taco has a festive, yet dark environment. It has a few communal tables and a limited number of two tops. There were a ton of people in here for the lunch rush.

Don't be intimidated by the huge menu! Pick a few tacos, and you get free sauces. Service at the counter was friendly and prompt.

As for the tacos themselves, they were good and I'm sure they'll be someone's favorite (albeit not mine). I got chicken thigh, steak, and grilled fish with avocado, of which the steak was by far the best. The sauces were excellent. The shells themselves started falling apart, because the warmed corn tortilla couldn't stand up to the juice from the proteins.

Three tacos, a drink, and tip came out to around $20.

Overall, I think it was fine, 4 stars accounting for the price. All very solid and good, and their birria is supposed to be very delicious. I prefer corn tortillas with a little more structural integrity! Worth patronizing and good for...

Alright here's the lowdown, this place has good food but everything else about it could use some work.

Went in to order something I saw on the image carousel on the tv screen, when the person beside the person at the register said they don't do it while the person at the register rang up the item. Then I had to order something larger, to get something similar because that's what I came into the place for, and was wanting.

Then, my drink wasn't added to my order, and had to made a second transaction to get a cup for fountain soda.

And all their napkin dispensers were jammed, and tables were very messy even though me and a friend were the only non-workers in the place. And this place has a very confusing theme which me nor my friend could make sense of.. Planet Taco and there's just other planets hung up around the place like a 4th grader's science project.

More Context: I wanted birria tacos, ended up having to order a...