Popeyes Louisiana Kitchen — Restaurant in New York

I’ve never usually had problems here but recently in the last months the food has been horrid as well as the service. I placed an order as well did my friend so we went into the Mobile order side to tell the employee that we each had a Mobile order, we stood there for ten minutes waiting for Someone to assist us. And it wasn’t until we tried getting the workers attention 5 times did he come up to us and asked us what we needed. The restaurant was relatively empty so it wasn’t like they had many orders or a super long line. The cook and another employee were having a screaming match in the back and it was pretty awkward. The cashier asks us what we needed and we explain we have a mobile order, we wait another 10 minutes just for him to come back and say that they ran out of fries. At this point we were over it so we just say it’s fine because we just want to get out there. We ask him if we could get extra chicken or extra biscuits in place of the fries and he agrees. My friend and I ordered one tender meal as well as a 12 piece family tender meal for the rest the friends we had waiting at her house. As well as not having any fries they had 0 sauce and the employee that was assisting us was giving us the worst attitude, my friend and I were pretty understanding of the situation so we didn’t really put up a fight but I felt the attitude we were getting was uncalled for. After taking our food and getting back to the house we take the food out and realize it wasn’t even chicken tenders. It was half cooked fried chicken. It’s was very gross. Only thing that was good were the biscuits, so we just ended up having Chinese takeout...

I always find it a bit odd to review fast food places, like McDonald's, Burger King, or, in this case, Popeyes. Is there anybody out there who hasn't actually been to these places? It's a bit more "this is what I think…" than an actual review.

Generally, Popeyes is one of my favorite fast food places. I like the spices in their chicken breading, and I like many of their sides. However, on this night, while not bad, things were not great. The chicken was actually fine. However, my side (the Cajun rice) was not really hot, and the biscuits tasted like they had been sitting around for quite a while. Given that it was fairly late at night, they probably had been sitting around for quite a while. Further, and this is unfortunately a problem at many Popeyes, the place was a mess. Many fast food places pride themselves on being "cleaner than your kitchen (Though I suppose that depends on how clean your kitchen is), but that certainly wasn't true of this place. The best way to describe it would...

Ok ok so I popped it despite my claim that I'm cutting back on all fried food and certainly Al outside foods but they said there's a new chicken sandwich and we'll fried chicken sandwiches are something I love. In the city, I usual go to a spot called the Penrose or in Astoria, a place called the Bonnie. (Urban rumor has it that they have the same proprietor.) So the spicy chicken sandwich at Popeyes - is rather good. My metric for good is when I describe the sandwich this way - it as though they fried a piece of chicken meant to be eaten as just friend chicken and put it in between two buns with sauce and whatever accoutrement they could muster. In short a proper piece of fried chicken is in this sandwich, Unsurprisingly!!!! What I did notice that it the meat was succulent and juicy and yet the fried coating was dry and crunchy. It was an interesting combination of tastes, flavors and textures, an enjoyable one at that. I may try it again, but I...