Panorama — Restaurant in New York

The atmosphere of the place is wonderful, especially if you love Latin music. It has wonderful vibes and you can dance something I can relate to as I’m Latin and grew up with an ambiance like that. Now, as a restaurant the service is horrible. No attention to your basic details which is what I expect I don’t need a Michelin star service but the basic like hi how are you can I suggest this, this is the special instead of I don’t know, what do you want. Beware of this pink sauce it’s extremely spicy even for a person like myself who enjoys spicy food that sauce is inedible. I wish my waitress the lady with green eyes would of answered my question instead of brushing it off. I was excited to eat and put the hot sauce my whole experience ruining. The food looks like your average Latin cuisine I couldn’t tell you how it taste I couldn’t eat mine. The wait time is long which makes sense they can get busy so I would suggest an appetizer to share with your friends&family. If you pay cash you get a discount another thing to be aware of. The gratitude is including which for me is fine I’ll do my part but, this is the first time where I hesitated to pay for it I was disgusted with the treatment from my waitress, the only person that saved it was a charismatic I believe Colombian waiter I wish I remembered his name but I believe it was Andres. He is knowledgeable about his craft more than I expect and again I just expect the basic. First time eating here and I wouldn’t come back the service is horrible from all except for one waiter, not even for the ambiance at that point I would just go...

We rented their 50 person space for a wedding and then around 12 am the “owners” came in saying they wanting to bring their friends to drink. Unprofessional but we were promised an extra hour of bar and dancing. the owners then bring in 10 extra people saying it’s only 4 people they brought in. we were dancing trying to ignore the extra UNINVITED PEOPLE in the party until the “owners” were saying we can’t have the extra hour THEY promised. Now we are getting frustrated because the owner promised us to give us benefits for letting their people to come in to a party we are paying 4k* for. After they try to leave drinking a bunch of beer and eating a bunch of food they saying that “ oh no we were only 4 people so it wasn’t that much” when in reality it was about 10 people in total. they’re trying to take advantage of people that are drinking. Then the “owners” son is trying to fight with everyone. Once we are trying to go home after the “extra” hour they supposedly gave us the waitress are trying to get us to give them TIPS for the service. ASK UR BOSS TO GIVE YOU A TIP FOR ALL THEY DRANK ON OUR BILL. They are way too unprofessional. Showed up to our event uninvited and expected everyone to be inviting to them. The audacity they had to ask for tips afterwards. Do...

"I recently hired Panorama for my party, and I must say that I was extremely disappointed with their services. From the very beginning, there were issues with communication and organization. They were unresponsive to my inquiries and seemed disorganized whenever we interacted. Furthermore, the lack of attention to detail was quite evident. Many important aspects of the event were overlooked, and they wanted to reduce the place we had originally agreed on, which were nothing like what we had discussed. To make matters worse, there were hidden charges that were not disclosed upfront. I felt deceived and taken advantage of. It is unacceptable to surprise clients with unexpected fees that were not initially discussed. Overall, my experience with Panorama was extremely disappointing, and I would not recommend their services. They need to significantly improve their communication, organization, attention to detail, creativity, and transparency with regards to pricing. I would suggest looking elsewhere for a more reliable and professional...