Redemption Sports Lounge — Restaurant in New York

I will preface this by saying that when I went here, they were having trouble with their registers which I would normally not let influence my review negatively.

The food was decent, I got the Redemption Burger with fries.

The problem started when my group ordered water to drink. Almost immediately, I felt that our waitress lost interest as we were obviously not going to be a hugely profitable table. After ordering, the only time that we were asked if we needed anything was when our food arrived, even though we all needed refills.

We finished eating within 30 minutes and chatted for another ten while we waited for our waitress to notice the obvious pile of empty plates at the end of our table.

This never happened. (The restaurant was not busy at all)

Another twenty minutes passed as we grew progressively more desperate: attempting eye contact, leaning back in our seats, getting credit cards out of our wallets.

Nothing worked.

Eventually (and this is the reason for the 1-Star rating) we had to physically walk over to our waitress and request the check.

It was another ten minutes until we got our check, which was literally tossed onto the table.

We...

I'd been curious about their brunch offering, having noted their prix fix brunch offering with the 3 mimosas/screwdrivers/bloody marys - something not too common in Midtown. Figured even though the reviews were mixed, it was worth trying once. When we arrived there, they'd just opened and it was basically just us there. The music was fun and upbeat, but a bit loud for an empty restaurant relatively early (haha noon) on a Sunday. Service speed was fine (I was curious based on the reviews I'd read). Mimosas were a bit heavy on the OJ. My french toast was ok in my opinion. They didn't quite pull off the raspberry rum batter that it was supposed to be soaked in. It just seemed to make it a bit soggy for my taste. I asked for syrup to eat along with the berry topping and was instead provided honey. Mmmm not the same. My friend did say her omelet was quite good and they had a wide variety of options for you to include in your omelet. So perhaps the place would be better for those of you into brunch items of the...

Had a good time, but only saw the server once and that was when she took my order. One guy did eventually check on us and brought our food out at the same time. I ended up having to flag down the guy ( who was not our server) to place one last round. At this point I tell him to bring the check at the same time due to server NEVER checking in. I ended up paying on my card and when the tip showed up I clicked no tip, but I ended up leaving just $5. For to server to come out and ask why they got a low tip is unprofessional for one. Since they wanted to know I told the server we only saw her 2 times. We didn’t have a consistent server and we sat there and you never checked in. She ends up walking away while I’m telling her. I just feel like don’t feel entitled to a tip especially if you did make sure we were satisfied with the food or service. That one moment just left a bad taste in my mouth. Other than that the vibes of the place itself...