Serrano Salsa — Restaurant in New York

I order from Serrano Salsa regularly. The food is always consistent and excellent. My comments on it are really just a list of praise.

The restaurant is women-owned and has by far the best selection of vegan food in the neighborhood, with multiple protein options (and the non-vegan menu is good across the board). The tostadas are standouts in my opinion, and I love the mole enchiladas. For straight tacos alone I would favor nearby Tacqueria Emilio, but for variety (and again, especially if you're vegan / vegetarian) Serrano is my go-to (I think Serrano's tacos are a little too wet and messy, but the flavor is characteristically good). Another standout vegetarian option is the Vegetarian Tortilla Soup with its rich smoky chipotle tomato base.

While I usually get delivery (which is always on time), the tables outside are nice, and the people who run the restaurant have always been friendly and helpful whenever I've come by. Brunch at Serrano followed by a walk in Isham Park or Inwood Hill Park is a great idea...

Way too overpriced the people that run this restaurant are very greedy because the food ain’t that good to be that expensive. These people only care about the white customers they could careless about Latinos I bought 3 Al pastor tacos on Tuesday and they didn’t even give me salsa verde or salsa roja they lucky I didn’t go back and raise hell in there and the workers always have an attitude and I sense there energy is always off like I’m supporting ya business treat me with respect. You can get way better Mexican food at a way lower price I pray this restaurant goes out of business soon cause they don’t care about the community if they did the prices wouldn’t be so expensive they should be ashamed of themselves. $20 for a shrimp burrito is absurd lol. I had to eat my 3 tacos without salsa and it was also drenched in oil I try to give this restaurant a chance but it’s not worth the money at all. They forget to give salsa but don’t ever forget to tax you which is...

My visits to Serrano Salsa were frequent since its pandemic grand opening. A welcome addition on Broadway and frequented often because of its location. However they’ve slacked off major on their customer service.

On my last visit, I arrived 30 mins before closing and was the only customer there. No food at home meant a great option for local eats. I worked in kitchens and understand all workers want to close. But we’ve always honored closing as to mean official close time/start of cleaning area. My order for three tacos placed with the manager was visibly met with eyerolls.

Serranos is small , so when the kitchen asked who the order was for, I was referred by the manager as the “chingado” sitting in the seat. She called my name when the order was ready, and I thanked her without her acknowledgment. The thanks was met with her silence and her staring...