Starbucks Coffee Company — Restaurant in New York

Absolutely the slowest Starbucks I've ever had the displeasure of going to. Sat at the register for at least 5 minutes with no one in front of me without even being recognized. I began to wonder if I could order. Waited another 10 minutes for one frapuccino, that I received without a straw, I guess I'm supposed to drink it with hopes and dreams. The people that ordered before me (pressumably 15 minutes earlier since I waited 5 minutes to be recognized and 10 to receive my drink and they had already ordered when I arrived) were still waiting for a latte. When they said they'd been waiting nearly 30 minutes for a latte the employee shrugged and said "ok" as if she didn't care. Needless to say I won't be back and neither should...

Oh how I love the convenience of Starbucks in shopping centers....this location however is one I will not come back to. Stood on the line for about 15 (probably more) minutes with only two people ahead of me. Being to Starbucks in busier locations I’m okay with waiting in line due to a lot of customers/orders. This long wait however was due to baristas having personal conversations amongst themselves and with one particular customer (think it was a Target employee). It was extreme(and annoying) even after taking this customers order the cashier didn’t immediately take the person ahead of me order just kept talking. By the time the customer ahead of me ordered I had to walk of the line as my mate finished...

Unfortunately the Manager/ Owner or Management forgot that its Saturday before Christmas & you have only two girls working. As a Customer & Owner of a Business its awful to do to Employees! The Line is out the Door. Only 2 girls working. & what is really disturbing is They are Not Allowed to except tips. They deserve part of your proceeds for the Job their doing. We really felt bad for...