When my sister and I approached checkout we noticed that a woman was having a hard time with the cashiers, and she was very persistent about how she always gets tax exempt and has always got it every time she shopped at Michaels and she was very persistent about talking to the managers managers bosses boss she was very angry. When my sister and I got to the register they apologized for what we witnessed and we responded with, sorry you had to go through that. As she's checking out our items we noticed that the prices weren't matching up with the prices that the employees on the floor gave us. A Sketchbook was on sale for 11.97 and it was in front of the sales tag and it said red SketchBook on the tags for 11. 97 original price was like 39.97 but that specific Redbook was on sale. When we got to the front they also scans two pads that were on sale buy one get two free and we asked the sales lady on the floor if the stickers qualify for the buy one get two free and she informed us that it did. When we got to check out everything was the complete opposite she didn't ring the Sketchbook up for 1187 she didn't give us the deal for the buy one get two free because the stickers were an applicable after a woman on the floor had let us know that it was because it had the same sale sticker on it. So when they actually rang up the SketchBook they said that's a different red SketchBook the Sketchbook is 39.97 but when we found the Sketchbook it was in front of a red the Sketchbook sign for sale for 11.97. After all the confusion my sister and I decide to just leave everything. Also felt that more than likely that women that they previously had an issue with was probably in the right! For some reason they were just over the top of everything. Almost like penny-pinching not trying to give us what we were supposed to pay for. It was an awful...
Read moreI am a part-time party planner I have purchase over $500 dollars in merchandise this month alone. My family knows that I love this store because it's very convenient for me right now since I don't live that far from it and I need stuff for my events. So I went into the store and usually I get great service from everyone however this particular cashier that assist me was horrible. She gave me the worst customer service ever. And the worst part is that I wanted to pay separate since my husband was with me and he got stuff for him as well. She said that she could only change me twice and than I have to go back in line with an attitide. Than she calls the manager and agreed without even ask me what I wanted. My family has giving me a gift card but because of her service I even forgot to use it. Horrible honestly after this I will not shop...
Read moreI like the fact that I can get so many creative ideas from visiting a general crafts store like Michael's. A salient drawback for me is that, being a chain store, there is little in the way of product variety for less mainstream hobbies or niche tasks. For instance, I won't be able to easily find things like bannetons for bread baking or pure wool yarn for knitting or crocheting, or fountain pens or letter wax and seals. At times it looks like any old home décor retailer. However, with that in mind, I still recommend paying Michael's a visit, as it likely carries just the craft supplies you need, or else one is bound to conceive of a really engaging pastime just by browsing through. I also think this is definitely the right place to go for most school-related projects. Oh, and do take your kids along, they'll get ideas...
Read more