sweetgreen - Healthy Salads, Bowls and Plates — Restaurant in New York

In NY for a few days and I’ve been trying multiple salads from Chop&Go, all amazing, but since I keep seeing people around with this salad I decided to give it a try, result: AVOID THIS LOCATION AT ALL COSTS. Some of the RUDEST STAFF I’ve seen in my life! And if you think the food will make up for it you’d be wrong! The first server dropped half an avocado face down on the counter, and threw it back in the salad of the guy behind me, while we were both speechless. The second server couldn’t possibly be any worse than what she was, she threw toppings in my salad as if she was mad at them, all while making me pay before I could even order a drink, but by that point I didn’t wanna give them an extra dollar. She then literally threw the bowl at me and proceeded to do the same with the guy behind me, I couldn’t even ask for a bag. And? The bowl was half empty. After I was done with it I was still hungry. I specifically asked for no cilantro in my salad but nowhere does it say that the sauce I chose had cilantro inside.Do yourself the favor to stay away from here for multiple reasons and go to Chop&Go instead. Bigger and tastier portions for the same price, and more choice of ingredients. Absolutely ridiculous service. Oh, restrooms with no soap nor...

Great sweetgreen location. Convenient location with many transit options and commercial shops around. Light and airy interior with a high ceiling and second floor seating. Staff are quick, efficient, and friendly. There's tap water available and you can request a plastic cup from the cashier.

I ordered a Shroomami on the app. It's a go-to, classic, and hearty vegetarian bowl comprised of kale and wild rice (the latter of which I swapped with quinoa), roasted tofu and portobello mushrooms, and cucumbers, almonds, basil, and cabbage. Miso sesame ginger is the default dressing. I swapped out the basil for broccoli and added tortilla chips. So, not really a classic Shroomami but close enough.

The bowl was very warm and hearty. The mushrooms were fresh and the tofu was moist and tender. I've had bad experiences with the tofu in the past, because some locations keep it out for a while and it becomes dryer than a saltine cracker, but this one was good. The dressing was delicious.

I also added a piece of bread which was nice and soft. But this is another hit or miss depending on location.

Would recommend this location and...

really great food, honestly have never been disappointed with the quality or amount of food given. my issues are with the HORRIBLE service and wait time. The lobby is filled with 10-15 people waiting for their salads and there is only one person on the floor working. that is so ridiculous! it isn’t the persons working fault that they’re on their own but it is definitely the company’s fault and they should instill better customer service and fast quality of service to ensure that their lobby is not crowded with literally upwards of 20 people waiting for their salads. They prioritize the customers who did not place an online order, which is fine, but then don’t offer the service to order online. I’m writing this review as it is my third time standing in this lobby waiting for more than 15 minutes after an online order was placed. The workers don’t even acknowledge anyone who is waiting for their food. I find it absolutely ridiculous.

update after i got my food I got my food an hour after I placed the order and got home to see that it wasn’t even cooked. so now, i am at home with my sweetgreen, cooking...